-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Cisco Security Advisory: Cisco IOS Software WebVPN and SSLVPN Vulnerabilities Advisory ID: cisco-sa-20090325-webvpn http://www.cisco.com/warp/public/707/cisco-sa-20090325-webvpn.shtml Revision 1.0 For Public Release 2009 March 25 1600 UTC (GMT) - --------------------------------------------------------------------- Summary ======= Cisco IOS software contains two vulnerabilities within the Cisco IOS WebVPN or Cisco IOS SSLVPN feature (SSLVPN) that can be remotely exploited without authentication to cause a denial of service condition. Both vulnerabilities affect both Cisco IOS WebVPN and Cisco IOS SSLVPN features: 1. Crafted HTTPS packet will crash device. 2. SSLVPN sessions cause a memory leak in the device. Cisco has released free software updates that address these vulnerabilities. There are no workarounds that mitigate these vulnerabilities. This advisory is posted at the following link: http://www.cisco.com/warp/public/707/cisco-sa-20090325-webvpn.shtml Note: The March 25, 2009, Cisco IOS Security Advisory bundled publication includes eight Security Advisories. All of the advisories address vulnerabilities in Cisco IOS Software. Each advisory lists the releases that correct the vulnerability or vulnerabilities in the advisory. The following table lists releases that correct all Cisco IOS Software vulnerabilities that have been published in Cisco Security Advisories on March 25, 2009, or earlier. http://www.cisco.com/warp/public/707/cisco-sa-20090325-bundle.shtml Individual publication links are listed below: * Cisco IOS cTCP Denial of Service Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-ctcp.shtml * Cisco IOS Software Multiple Features IP Sockets Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-ip.shtml * Cisco IOS Software Mobile IP and Mobile IPv6 Vulnerabilities http://www.cisco.com/warp/public/707/cisco-sa-20090325-mobileip.shtml * Cisco IOS Software Secure Copy Privilege Escalation Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-scp.shtml * Cisco IOS Software Session Initiation Protocol Denial of Service Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-sip.shtml * Cisco IOS Software Multiple Features Crafted TCP Sequence Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-tcp.shtml * Cisco IOS Software Multiple Features Crafted UDP Packet Vulnerability http://www.cisco.com/warp/public/707/cisco-sa-20090325-udp.shtml * Cisco IOS Software WebVPN and SSLVPN Vulnerabilities http://www.cisco.com/warp/public/707/cisco-sa-20090325-webvpn.shtml Affected Products ================= Vulnerable Products +------------------ Devices running affected versions of Cisco IOS software are affected if configured with SSLVPN. To determine the Cisco IOS Software release that is running on a Cisco product, administrators can log in to the device and issue the "show version" command to display the system banner. The system banner confirms that the device is running Cisco IOS Software by displaying text similar to "Cisco Internetwork Operating System Software" or "Cisco IOS Software." The image name displays in parentheses, followed by "Version" and the Cisco IOS Software release name. Other Cisco devices do not have the "show version" command or may provide different output. The following example identifies a Cisco product that is running Cisco IOS Software Release 12.3(26) with an installed image name of C2500-IS-L: Router#show version Cisco Internetwork Operating System Software IOS (tm) 2500 Software (C2500-IS-L), Version 12.3(26), RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by cisco Systems, Inc. Compiled Mon 17-Mar-08 14:39 by dchih <output truncated> The following example shows a product that is running Cisco IOS Software release 12.4(20)T with an image name of C1841-ADVENTERPRISEK9-M: Router#show version Cisco IOS Software, 1841 Software (C1841-ADVENTERPRISEK9-M), Version 12.4(20)T, RELEASE SOFTWARE (fc3) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2008 by Cisco Systems, Inc. Compiled Thu 10-Jul-08 20:25 by prod_rel_team <output truncated> Additional information about Cisco IOS Software release naming conventions is available in "White Paper: Cisco IOS Reference Guide" at the following link: http://www.cisco.com/warp/public/620/1.html To determine that SSLVPN is enabled on your device, log in to the device and issue the command-line interface (CLI) command "show running-config | include webvpn". If the device returns any output this means that SSLVPN is configured on the device and the device may be vulnerable. Vulnerable configurations vary depending on whether the device is supporting Cisco IOS WebVPN (introduced in Release 12.3 (14)T) or Cisco IOS SSLVPNs (introduced in Release 12.4(6)T). The following methods describe how to confirm if the device is vulnerable: If the output from "show running-config | include webvpn" contains "webvpn enable" then the device is configured with the original Cisco IOS WebVPN. The only way to confirm the device is vulnerable is to examine the output of "show running-config" to confirm that webvpn is enabled via the command "webvpn enable" and that a "ssl trustpoint" has been configured. The following example shows a vulnerable device configured with Cisco IOS WebVPN: webvpn enable ! webvpn ssl trustpoint TP-self-signed-29742012 If the output from "show running-config | include webvpn" contains "webvpn gateway <word>" then the device is supporting the Cisco IOS SSLVPN feature. A device is vulnerable if it has the "inservice" command in at least one of the "webvpn gateway" sections. The following example shows a vulnerable device configured with Cisco IOS SSLVPN: Router# show running | section webvpn webvpn gateway Gateway ip address 10.1.1.1 port 443 ssl trustpoint Gateway-TP inservice ! Router# A device that supports the Cisco IOS SSLVPN is not vulnerable if it has no "webvpn gateways" configured or all the configured "webvpn gateways" contain the "no inservice" "webvpn gateway" command. Products Confirmed Not Vulnerable +-------------------------------- The following products are not affected by this vulnerability: * Cisco ASA 5500 Series Adaptive Security Appliances * Cisco IOS XR Software * Cisco IOS XE Software No other Cisco products are currently known to be affected by these vulnerabilities. Details ======= The Cisco SSLVPN feature provides remote access to enterprise sites by users from anywhere on the Internet. The SSLVPN provides users with secure access to specific enterprise applications, such as e-mail and web browsing, without requiring them to have VPN client software installed on their end-user devices. The WebVPN Enhancements feature (Cisco IOS SSLVPN), released in Cisco IOS Release 12.4(6)T, obsoletes the commands and configurations originally put forward in Cisco IOS WebVPN. Further information about Cisco IOS WebVPN is available in the "Cisco IOS Software Release 12.3T WebVPN feature guide" at the following link: http://www.cisco.com/en/US/docs/ios/12_3t/12_3t14/feature/guide/g_sslvpn.htm... Further information about Cisco IOS SSLVPN is available in the "Cisco IOS Software Release 12.4T SSLVPN feature guide" at the following link: http://www.cisco.com/en/US/docs/ios/12_4t/12_4t11/htwebvpn.html Details regarding these two vulnerabilities in Cisco IOS devices that are running affected versions of system software are: Crafted HTTPS packet will crash device +-------------------------------------- A device configured for SSLVPN may reload or hang when it receives a specially crafted HTTPS packet. Completion of the 3-way handshake to the associated TCP port number of the SSLVPN feature is required in order for the vulnerability to be successfully exploited, however authentication is "not" required. The default TCP port number for SSLVPN is 443. This vulnerability is documented in Cisco bug ID CSCsk62253 and Common Vulnerabilities and Exposures (CVE) identifier CVE-2009-0626 has been assigned to this vulnerability. SSLVPN sessions cause a memory leak in the device +------------------------------------------------ A device configured for SSLVPN may leak transmission control blocks (TCBs) when processing an abnormally disconnected SSL session. Continued exploitation may result in the device depleting its memory resources and result in a crash of the device. Authentication is "not" required to exploit this vulnerability. The memory leak can be detected by running the command "show tcp brief", like in the following example: Router#show tcp brief TCB Local Address Foreign Address (state) 468BBDC0 192.168.0.22.443 192.168.0.33.19794 CLOSEWAIT 482D4730 192.168.0.22.443 192.168.0.33.22092 CLOSEWAIT 482779A4 192.168.0.22.443 192.168.0.33.16978 CLOSEWAIT 4693DEBC 192.168.0.22.443 192.168.0.33.21580 CLOSEWAIT 482D3418 192.168.0.22.443 192.168.0.33.17244 CLOSEWAIT 482B8ACC 192.168.0.22.443 192.168.0.33.16564 CLOSEWAIT 46954EB0 192.168.0.22.443 192.168.0.33.19532 CLOSEWAIT 468BA9B8 192.168.0.22.443 192.168.0.33.15781 CLOSEWAIT 482908C4 192.168.0.22.443 192.168.0.33.19275 CLOSEWAIT 4829D66C 192.168.0.22.443 192.168.0.33.19314 CLOSEWAIT 468A2D94 192.168.0.22.443 192.168.0.33.14736 CLOSEWAIT 4688F590 192.168.0.22.443 192.168.0.33.18786 CLOSEWAIT 4693CBA4 192.168.0.22.443 192.168.0.33.12176 CLOSEWAIT 4829ABC4 192.168.0.22.443 192.168.0.33.39629 CLOSEWAIT 4691206C 192.168.0.22.443 192.168.0.33.17818 CLOSEWAIT 46868224 192.168.0.22.443 192.168.0.33.16774 CLOSEWAIT 4832BFAC 192.168.0.22.443 192.168.0.33.39883 CLOSEWAIT 482D10CC 192.168.0.22.443 192.168.0.33.13677 CLOSEWAIT 4829B120 192.168.0.22.443 192.168.0.33.20870 CLOSEWAIT 482862FC 192.168.0.22.443 192.168.0.33.17035 CLOSEWAIT 482EC13C 192.168.0.22.443 192.168.0.33.16053 CLOSEWAIT 482901D8 192.168.0.22.443 192.168.0.33.16200 CLOSEWAIT In the output above, those Transmission Control Blocks (TCBs) in the state CLOSEWAIT will not go away and represent memory leaks. Please note that only TCP connections with a local TCP port of 443 (the well-known port for HTTPS) are relevant. This vulnerability is documented in Cisco bug ID CSCsw24700 and Common Vulnerabilities and Exposures (CVE) identifier CVE-2009-0628 has been assigned to this vulnerability. Vulnerability Scoring Details ============================= Cisco has provided scores for the vulnerabilities in this advisory based on the Common Vulnerability Scoring System (CVSS). The CVSS scoring in this Security Advisory is done in accordance with CVSS version 2.0. CVSS is a standards-based scoring method that conveys vulnerability severity and helps determine urgency and priority of response. Cisco has provided a base and temporal score. Customers can then compute environmental scores to assist in determining the impact of the vulnerability in individual networks. Cisco has provided an FAQ to answer additional questions regarding CVSS at http://www.cisco.com/web/about/security/intelligence/cvss-qandas.html Cisco has also provided a CVSS calculator to help compute the environmental impact for individual networks at http://intellishield.cisco.com/security/alertmanager/cvss CSCsk62253 - Crafted HTTPS packet will crash device. CVSS Base Score - 7.8 Access Vector - Network Access Complexity - Low Authentication - None Confidentiality Impact - None Integrity Impact - None Availability Impact - Complete CVSS Temporal Score - 6.4 Exploitability - Functional Remediation Level - Official-Fix Report Confidence - Confirmed CSCsw24700 - SSLVPN sessions cause a memory leak in the device. CVSS Base Score - 7.8 Access Vector - Network Access Complexity - Low Authentication - None Confidentiality Impact - None Integrity Impact - None Availability Impact - Complete CVSS Temporal Score - 6.4 Exploitability - Functional Remediation Level - Official-Fix Report Confidence - Confirmed Impact ====== Successful exploitation of any of the two vulnerabilities may result in the device crashing, not accepting any new SSLVPN sessions or a memory leak. Repeated exploitation may result in an extended denial of service (DoS) condition. Software Versions and Fixes =========================== When considering software upgrades, also consult http://www.cisco.com/go/psirt and any subsequent advisories to determine exposure and a complete upgrade solution. In all cases, customers should exercise caution to be certain the devices to be upgraded contain sufficient memory and that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, contact the Cisco Technical Assistance Center (TAC) or your contracted maintenance provider for assistance. Each row of the Cisco IOS software table (below) names a Cisco IOS release train. If a given release train is vulnerable, then the earliest possible releases that contain the fix (along with the anticipated date of availability for each, if applicable) are listed in the "First Fixed Release" column of the table. The "Recommended Release" column indicates the releases which have fixes for all the published vulnerabilities at the time of this Advisory. A device running a release in the given train that is earlier than the release in a specific column (less than the First Fixed Release) is known to be vulnerable. Cisco recommends upgrading to a release equal to or later than the release in the "Recommended Releases" column of the table. +-------------------------------------------------------------------+ | Major | Availability of Repaired Releases | | Release | | |------------+------------------------------------------------------| | Affected | | Recommended | | 12.0-Based | First Fixed Release | Release | | Releases | | | |-------------------------------------------------------------------| | There are no affected 12.0 based releases | |-------------------------------------------------------------------| | Affected | | Recommended | | 12.1-Based | First Fixed Release | Release | | Releases | | | |-------------------------------------------------------------------| | There are no affected 12.1 based releases | |-------------------------------------------------------------------| | Affected | | Recommended | | 12.2-Based | First Fixed Release | Release | | Releases | | | |-------------------------------------------------------------------| | There are no affected 12.2 based releases | |-------------------------------------------------------------------| | Affected | | Recommended | | 12.3-Based | First Fixed Release | Release | | Releases | | | |------------+--------------------------------------+---------------| | 12.3 | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3B | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3BC | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3BW | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3EU | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JEA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JEB | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JEC | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JK | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JL | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3JX | Not Vulnerable | | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.3T | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.3TPC | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3VA | Vulnerable; contact TAC | | |------------+--------------------------------------+---------------| | 12.3XA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XB | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XC | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XD | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XE | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XF | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XG | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XI | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XJ | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XK | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XL | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XQ | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XR | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XS | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XU | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XW | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XX | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XY | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3XZ | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YD | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YF | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YG | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YH | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YI | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YJ | Not Vulnerable | | |------------+--------------------------------------+---------------| | | Releases prior to 12.3(11)YK3 are | 12.4(22)T1 | | | vulnerable, release 12.3(11)YK3 and | | | 12.3YK | later are not vulnerable; first | 12.4(15)T9; | | | fixed in 12.4T | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.3YM | Not Vulnerable | | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.3YQ | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.3YS | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.3YT | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.3YU | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.3YX | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3YZ | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.3ZA | Not Vulnerable | | |------------+--------------------------------------+---------------| | Affected | | Recommended | | 12.4-Based | First Fixed Release | Release | | Releases | | | |------------+--------------------------------------+---------------| | | | 12.4(18e) | | | 12.4(18e) | | | 12.4 | | 12.4(23a); | | | 12.4(23a); Available on 30-APR-2009 | Available on | | | | 30-APR-2009 | |------------+--------------------------------------+---------------| | 12.4JA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JDA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JK | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JL | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JMA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JMB | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4JX | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4MD | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4MR | 12.4(16)MR | 12.4(19)MR2 | |------------+--------------------------------------+---------------| | 12.4SW | Not Vulnerable | | |------------+--------------------------------------+---------------| | | 12.4(15)T7 | 12.4(22)T1 | | | | | | 12.4T | 12.4(20)T | 12.4(15)T9; | | | | Available on | | | 12.4(15)T9; Available on 29-APR-2009 | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XA | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XB | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XC | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | | 12.4(4)XD12; Available on | 12.4(4)XD12; | | 12.4XD | 27-MAR-2009 | Available on | | | | 27-MAR-2009 | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XE | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.4XF | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XG | Not Vulnerable | | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XJ | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.4XK | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XL | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XM | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XN | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XP | Vulnerable; contact TAC | | |------------+--------------------------------------+---------------| | 12.4XQ | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4XR | Not Vulnerable | | |------------+--------------------------------------+---------------| | | | 12.4(22)T1 | | | | | | 12.4XT | Vulnerable; first fixed in 12.4T | 12.4(15)T9; | | | | Available on | | | | 29-APR-2009 | |------------+--------------------------------------+---------------| | 12.4XV | Vulnerable; contact TAC | | |------------+--------------------------------------+---------------| | 12.4XW | 12.4(11)XW10 | 12.4(11)XW10 | |------------+--------------------------------------+---------------| | 12.4XY | 12.4(15)XY4 | 12.4(22)T1 | |------------+--------------------------------------+---------------| | 12.4XZ | 12.4(15)XZ1 | 12.4(15)XZ2 | |------------+--------------------------------------+---------------| | 12.4YA | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4YB | Not Vulnerable | | |------------+--------------------------------------+---------------| | 12.4YD | Not Vulnerable | | +-------------------------------------------------------------------+ Workarounds =========== There are no workarounds for the vulnerabilities described in this advisory. Obtaining Fixed Software ======================== Cisco has released free software updates that address these vulnerabilities. Prior to deploying software, customers should consult their maintenance provider or check the software for feature set compatibility and known issues specific to their environment. Customers may only install and expect support for the feature sets they have purchased. By installing, downloading, accessing or otherwise using such software upgrades, customers agree to be bound by the terms of Cisco's software license terms found at http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html, or as otherwise set forth at Cisco.com Downloads at http://www.cisco.com/public/sw-center/sw-usingswc.shtml Do not contact psirt@cisco.com or security-alert@cisco.com for software upgrades. Customers with Service Contracts +------------------------------- Customers with contracts should obtain upgraded software through their regular update channels. For most customers, this means that upgrades should be obtained through the Software Center on Cisco's worldwide website at http://www.cisco.com Customers using Third Party Support Organizations +------------------------------------------------ Customers whose Cisco products are provided or maintained through prior or existing agreements with third-party support organizations, such as Cisco Partners, authorized resellers, or service providers should contact that support organization for guidance and assistance with the appropriate course of action in regards to this advisory. The effectiveness of any workaround or fix is dependent on specific customer situations, such as product mix, network topology, traffic behavior, and organizational mission. Due to the variety of affected products and releases, customers should consult with their service provider or support organization to ensure any applied workaround or fix is the most appropriate for use in the intended network before it is deployed. Customers without Service Contracts +---------------------------------- Customers who purchase direct from Cisco but do not hold a Cisco service contract, and customers who purchase through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should acquire upgrades by contacting the Cisco Technical Assistance Center (TAC). TAC contacts are as follows. * +1 800 553 2447 (toll free from within North America) * +1 408 526 7209 (toll call from anywhere in the world) * e-mail: tac@cisco.com Customers should have their product serial number available and be prepared to give the URL of this notice as evidence of entitlement to a free upgrade. Free upgrades for non-contract customers must be requested through the TAC. Refer to http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml for additional TAC contact information, including localized telephone numbers, and instructions and e-mail addresses for use in various languages. Exploitation and Public Announcements ===================================== The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerabilities described in this advisory. These vulnerabilities were discovered when handling customer support calls. Status of this Notice: FINAL ============================ THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME. A stand-alone copy or Paraphrase of the text of this document that omits the distribution URL in the following section is an uncontrolled copy, and may lack important information or contain factual errors. Distribution ============ This advisory is posted on Cisco's worldwide website at : http://www.cisco.com/warp/public/707/cisco-sa-20090325-webvpn.shtml In addition to worldwide web posting, a text version of this notice is clear-signed with the Cisco PSIRT PGP key and is posted to the following e-mail and Usenet news recipients. * cust-security-announce@cisco.com * first-teams@first.org * bugtraq@securityfocus.com * vulnwatch@vulnwatch.org * cisco@spot.colorado.edu * cisco-nsp@puck.nether.net * full-disclosure@lists.grok.org.uk * comp.dcom.sys.cisco@newsgate.cisco.com Future updates of this advisory, if any, will be placed on Cisco's worldwide website, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the above URL for any updates. Revision History ================ +---------------------------------------+ | Revision | | Initial | | 1.0 | 2009-March-25 | public | | | | release. | +---------------------------------------+ Cisco Security Procedures ========================= Complete information on reporting security vulnerabilities in Cisco products, obtaining assistance with security incidents, and registering to receive security information from Cisco, is available on Cisco's worldwide website at http://www.cisco.com/en/US/products/products_security_vulnerability_policy.h... This includes instructions for press inquiries regarding Cisco security notices. All Cisco security advisories are available at http://www.cisco.com/go/psirt -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.8 (Darwin) iEYEARECAAYFAknKUdcACgkQ86n/Gc8U/uALXwCgmcIGTSzRIHpHRbVVmMNqPFT4 +CIAn27HdwwpkhVDgEIWTMsIX6NE4BgR =+f8D -----END PGP SIGNATURE-----