I e-mailed this to noc@verio.net as per their contact information on the page at puck.nether.net I also attempted to contact their 800 "noc" number but it dumps me into a queue for customer support (hold queues suck BTW). Can someone with a clue from Verio please contact me off list ASAP? (If they didn't invite all of those people to go elsewhere that is) -- Tim -------------------------------------------------- * Timothy M. Wolfe, Chief Network Engineer * * ClipperNet Corporation / It's a wireless world * * tim@clipper.net 800.338.2629 x 402 * * Sufficient for today = Inadequate for tomorrow * -------------------------------------------------- ---------- Forwarded message ---------- Date: Mon, 18 Oct 1999 11:41:22 -0700 (PDT) From: Tim Wolfe <tim@clipper.net> To: noc@verio.net Cc: support@clipper.net Subject: BGP/Routing problem? I'm getting extremely irate customers all with complaints about sites/networks on Verio's network. Traceroutes to multiple locations all die as shown below, any ideas? [root@net-admin /root]# traceroute www.continet.com traceroute to hansolo.continet.com (206.58.168.253), 30 hops max, 40 byte packets 1 gateway.hq.eug.clipper.net (216.116.45.190) 0.532 ms 0.425 ms 0.398 ms 2 coburg04.router04.clipper.net (209.180.239.254) 19.263 ms 38.812 ms 38.601 ms 3 noc.coburg06.eug.clipper.net (216.116.32.53) 123.452 ms noc.co02.eug.clipper.net (216.116.32.1) 112.872 ms noc.co04.eug.clipper.net (216.116.32.5) 77.812 ms 4 cisco.core.eug.clipper.net (216.116.32.65) 83.984 ms 29.316 ms 248.527 ms 5 border02.usw04.clipper.net (207.109.242.45) 544.418 ms 243.517 ms 101.522 ms 6 router.usw.clipper.net (207.109.240.250) 234.573 ms 158.146 ms 92.305 ms 7 500.Serial5-1-0.GW1.POR2.ALTER.NET (157.130.177.201) 272.617 ms 140.342 ms 192.853 ms 8 121.ATM3-0.XR2.SEA1.ALTER.NET (146.188.200.182) 63.554 ms 97.295 ms 87.504 ms 9 194.ATM8-0-0.BR1.SEA1.ALTER.NET (146.188.200.77) 38.719 ms 85.008 ms 67.806 ms 10 uunet.sea3.verio.net (129.250.9.53) 132.312 ms 77.157 ms 187.899 ms 11 sea3.sea2.verio.net (129.250.2.229) 104.399 ms 51.872 ms 47.942 ms 12 * * * [root@net-admin rc.d]# traceroute 205.162.201.235 traceroute to 205.162.201.235 (205.162.201.235), 30 hops max, 40 byte packets 1 gateway.hq.eug.clipper.net (216.116.45.190) 0.536 ms 0.410 ms 0.387 ms 2 coburg04.router04.clipper.net (209.180.239.254) 14.443 ms 9.093 ms 10.161 ms 3 noc.co04.eug.clipper.net (216.116.32.5) 21.815 ms noc.coburg06.eug.clipper.net (216.116.32.53) 18.024 ms 20.605 ms 4 cisco.core.eug.clipper.net (216.116.32.65) 69.319 ms 19.117 ms 19.315 ms 5 border02.usw04.clipper.net (207.109.242.45) 27.940 ms 39.711 ms 54.538 ms 6 router.usw.clipper.net (207.109.240.250) 83.400 ms 48.314 ms 74.778 ms 7 500.Serial5-1-0.GW1.POR2.ALTER.NET (157.130.177.201) 123.655 ms 60.980 ms 56.282 ms 8 121.ATM3-0.XR2.SEA1.ALTER.NET (146.188.200.182) 58.828 ms 86.353 ms 82.602 ms 9 194.ATM11-0-0.BR1.SEA1.ALTER.NET (146.188.200.69) 70.771 ms 169.238 ms 58.317 ms 10 uunet.sea3.verio.net (129.250.9.53) 35.361 ms 30.677 ms 57.102 ms 11 sea3.sea2.verio.net (129.250.2.229) 71.382 ms 60.869 ms 54.746 ms 12 * * * -- Tim -------------------------------------------------- * Timothy M. Wolfe, Chief Network Engineer * * ClipperNet Corporation / It's a wireless world * * tim@clipper.net 800.338.2629 x 402 * * Sufficient for today = Inadequate for tomorrow * --------------------------------------------------