problems with uunet/worldcom/whoever-they-bought-this-week
ok, this is getting ludicrous. [ cut to the chase, if you are a non-US uunet/worldcom/mci customer, you can skip my diatribe and jump down to the bottom ] this is the third monday night when we have had a major BGP/connectivity outage with uunet.ca. two mondays ago, (ie 3 weeks), we had an 11 hour combined outage of either connectivity and/or BGP routing. this was topped off by them restoring the config from an old backup, including a slew of old static routes. last monday we had a 4 hour outage, similar issues. tonight, we got: 18:30 me -> uunet.ca: so, what's the problem uunet.ca: not sure, US-NOC is looking into it 19:15 me -> uunet.ca: any ETA? uunet.ca: problem solved, although the CPU on the router is 100% due to BGP recalc. should be OK soon. 21:30 me -> uunet.ca: so, what's the problem? uunet.ca: bad ATM card, been replaced, back up, although the CPU is 100% due to BGP recalc. should be OK soon. 01:30 me -> uunet.ca: so, what's the problem? uunet.ca: US-NOC is saving the configs customer-by-customer and will be rebooting the router RSN. no ETA. i'm not sure, but a lot of major problems seem to have cropped up since uunet.ca dumped their local technicians and went dependent on the US-NOC. are other non-US uunet customers getting the same treatment? -- [ Jim Mercer jim@reptiles.org +1 416 410-5633 ] [ Reptilian Research -- Longer Life through Colder Blood ] [ Don't be fooled by cheap Finnish imitations; BSD is the One True Code. ]
i'm not sure, but a lot of major problems seem to have cropped up since uunet.ca dumped their local technicians and went dependent on the US-NOC.
are other non-US uunet customers getting the same treatment?
Here in the UK, we've got our own NOC, but it doesn't always help. Whenever we have a routing issue, the stock answer is "Oh, UUNet-US must be doing some work on their routers. They never tell us what they're up to". Simon -- Simon Lockhart | Tel: +44 (0)1737 839676 Internet Engineering Manager | Fax: +44 (0)1737 839516 BBC Internet Services | Email: Simon.Lockhart@bbc.co.uk Kingswood Warren,Tadworth,Surrey,UK | URL: http://support.bbc.co.uk/
On Tue, 19 Sep 2000, Jim Mercer wrote:
i'm not sure, but a lot of major problems seem to have cropped up since uunet.ca dumped their local technicians and went dependent on the US-NOC.
are other non-US uunet customers getting the same treatment?
Blame it on the CA vs US Womens water polo event. I guess it was too close for some NOC techs. <grin> (Just trying to lighten the mood.) --- John Fraizer EnterZone, Inc
hey, can someone tell me what they know about Level 3 Communications please? rsvp privately thank you -Stephen Stephen Burd VP Corporate & Education Services Mercury Network Email: sburd@tm.net Toll Free: 888/866-4638 x156 Direct/Mobile: 517/923-0659 ================================================= I N T E R N E T F O R B U S I N E S S Mercury Network http://www.tm.net/ 129 Ashman St / PO Box 117 Voice: 517/837-3790 Midland, MI 48640-0117 Fax: 517/837-3780 =================================================== -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of John Fraizer Sent: Tuesday, September 19, 2000 4:18 AM To: Jim Mercer Cc: nanog@merit.edu Subject: Re: problems with uunet/worldcom/whoever-they-bought-this-week On Tue, 19 Sep 2000, Jim Mercer wrote:
i'm not sure, but a lot of major problems seem to have cropped up since uunet.ca dumped their local technicians and went dependent on the US-NOC.
are other non-US uunet customers getting the same treatment?
Blame it on the CA vs US Womens water polo event. I guess it was too close for some NOC techs. <grin> (Just trying to lighten the mood.) --- John Fraizer EnterZone, Inc
Good connectivity, but clueless engineers. Problem solving is not their strong point. Stephen Burd (sburd@tm.net) wrote:
hey, can someone tell me what they know about Level 3 Communications please?
rsvp privately
thank you
-Stephen
-- Dave McKay dave@sneakerz.org Network Engineer - Google Inc.
participants (6)
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Dave McKay
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Jan Bacher
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Jim Mercer
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John Fraizer
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Simon Lockhart
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Stephen Burd