NMS/ OSS commercial software ?
Hello, I am working for a service provider based in Europe that sells Internet access, Hosting services,Metro Ethernet Transport and IPSEC VPN (based on a mix of Cisco, Riverstone, and Nortel). For the NMS, we are currently using HP OV and public domain tools (MRTG, Netsaint, and some others). We are considering to deploy several commercial OSS applications to improve the service provided to the customers (performance stats, Extranet SLA reports, percentile usage based billing, ...) and the tools available to our NOC Beside opensource ( that a significant part of you are using, I assume) , I was wondering which commercial applications are used & favored. I have heard about Infovista, Concord, Proviso(Quallaby) for Performance & SLA Reports, and Netcool(Micromuse) for Event & Alarm Correlation. (provisioning tools and mediation tools are not in the scope of our study currently) I found very few information in the nanog archive regarding these products, what is your experience? I would be glad also if some of you have comments regarding the usefulness of CiscoWorks for operating a Cisco IP Backbone (for Cisco network management tools, please send in private, as specific vendor's subjects are off-topic on this list). Best Regards,
I'd strongly recommend you look at SMARTS Incharge. http://www.smarts.com/ Its fantastic. Regards, Neil.
* neil@DOMINO.ORG (Neil J. McRae) [Tue 08 Oct 2002, 19:50 CEST]:
I'd strongly recommend you look at SMARTS Incharge. http://www.smarts.com/ Its fantastic.
Mostly. :-) It's solid software, mostly. Not too secure (usernames and passwords were only recently bolted on, and we all know from experience how things then work under the hood), but it seems to scale nicely to <bignum> number of ports. And it only crashed once on me while I took a course in it last month. :) But it beats the pants off Netcool. Regards, -- Niels.
Does anyone have any real references for Smarts? Seems like all they have are partners and sales to companies that buy one of everything. Any one willing to use their company email address and state that they use Smarts? Saying that it is wonderful from bakker.net and domino.org doesn't lend it much credibility. ;) Also, what is <bignum>... 50, 500, 5000, 50000, 500000, 5000000, 50000000? -Jim P.
-----Original Message----- From: Niels Bakker Sent: Tuesday, October 08, 2002 7:10 PM
* neil@DOMINO.ORG (Neil J. McRae) [Tue 08 Oct 2002, 19:50 CEST]:
I'd strongly recommend you look at SMARTS Incharge. http://www.smarts.com/ Its fantastic.
Mostly. :-)
It's solid software, mostly. Not too secure (usernames and passwords were only recently bolted on, and we all know from experience how things then work under the hood), but it seems to scale nicely to <bignum> number of ports. And it only crashed once on me while I took a course in it last month. :) But it beats the pants off Netcool.
Regards,
Does anyone have any real references for Smarts? Seems like all they have are partners and sales to companies that buy one of everything. Any one willing to use their company email address and state that they use Smarts? Saying that it is wonderful from bakker.net and domino.org doesn't lend it much credibility. ;)
Jim, I work for COLT, we use SMARTS across our entire IP network. http://www.colt.net/ If you look at SMARTS web page there are several customer case studies. Regards, Neil.
* jimpop@rocketship.com (Jim Popovitch) [Wed 09 Oct 2002, 05:48 CEST]:
Does anyone have any real references for Smarts? Seems like all they have are partners and sales to companies that buy one of everything. Any one willing to use their company email address and state that they use Smarts? Saying that it is wonderful from bakker.net and domino.org doesn't lend it much credibility. ;)
That's mostly a matter of habit and ease-of-use; my NANOG subscription so far outlasts my previous three employments. ;) SMARTS scalability? Thousands and thousands of ports monitored... from what I recall from certain documentation, 2,000 ports is `good', 5,000 is `doable' and 25,000 is `too many' (for a single installation). * neil@DOMINO.ORG (Neil J. McRae) [Wed 09 Oct 2002, 09:54 CEST]:
Jim, I work for COLT, we use SMARTS across our entire IP network. http://www.colt.net/
Yes, the course that I mentioned I followed in my earlier mail was together with one of your colleagues... there were experienced and very clueful people from Cable & Wireless UK, COLT, Interoute and GlidePath (me) at that training. All of these companies are actively using SMARTS and broadening the scope of their implementation. Cheers, -- Niels.
Niels,
SMARTS scalability? Thousands and thousands of ports monitored... from what I recall from certain documentation, 2,000 ports is `good', 5,000 is `doable' and 25,000 is `too many' (for a single installation).
Also its work noting you can have multiple domains and use cross domain correlation [which actually works] if you need to scale the tool. So scaling beyond 25000 shouldn't be an issue. Neil. -- Neil J. McRae - Alive and Kicking neil@DOMINO.ORG
* neil@DOMINO.ORG (Neil J. McRae) [Wed 09 Oct 2002, 12:50 CEST]:
Niels,
SMARTS scalability? Thousands and thousands of ports monitored... from what I recall from certain documentation, 2,000 ports is `good', 5,000 is `doable' and 25,000 is `too many' (for a single installation).
Also its work noting you can have multiple domains and use cross domain correlation [which actually works] if you need to scale the tool. So scaling beyond 25000 shouldn't be an issue.
Yes, thanks for noticing - we're doing that too, not that we have 25,000 ports here yet ;), but more for redundancy reasons. Regards, -- Niels.
participants (4)
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Jim Popovitch -
m.rapoport＠completel.fr -
neil＠DOMINO.ORG -
Niels Bakker