I have to second this one, having used Comcast and qwest. I look for the small guy, they have something to loss if I drop them and switch. I also like that I can drive down to there office and sit on someone's desk if I am not getting the service I want. Shaun ________________________________ From: owner-nanog@merit.edu on behalf of Adam Jacob Muller Sent: Wed 5/11/2005 12:33 PM To: Matt Bazan Cc: nanog@nanog.org Subject: Re: what will all you who work for private isp's be doing in a few years? It's simple, A DSL provider like speakeasy offers much more to a technical user like myself than Comcast does, plus they have an incentive to keep me happy, if i'm not i can leave and go with a competitor, comcast does, and has on many occasions, simply told me to go f*ck myself when i have service issues. (Sorry your modem died sir, the next we can get a tech out to your place is 2 weeks, when i don't need a tech I know what it means when a modem has a failure code). The fact is, DSL is a competitive market, Cable is not, competitive markets keep customers happy, monopolies anger people. Adam On May 11, 2005, at 2:08 PM, Matt Bazan wrote:

why in the world would anyone want to purchase dsl from a private reseller when i can get 4mb down 384 up from comcast for $25? think you dsl resellers out there are doomed. in fact, just a matter of time before most of you isps are down the toilet. im reminded of the mom and pop grocery store phenomenon that has now been replaced by the kohls, a&p, whole foods etc. of course there will always be niche markets but this is less applicable for a pure commodity like bandwidth. yeah, i suppose you'll say something about value added services and such and you may have a point but i doubt that will keep the ship afloat for long.

!DSPAM:42824b1926542573616784!