Google for their Uverse site and check if u can get it... They will do Uverse (Internet only). Only if u order online....

Faisal

Sent from my iPhone

On Mar 10, 2012, at 9:02 PM, chris <tknchris@gmail.com> wrote:

...

Hi,

I am trying to look into dsl in the RDU area and at&t customer service has been exceedingly unhelpful only telling me "no service available, we have no idea when services will become available, check back

Generally speaking these services are available anywhere AT&T has wires: Analog ISDN T1 due to these being the old tariffed services. If you call about ISDN, they will likely say, huh what is that? The easiest way to get T1 in service is to use a reseller. They will be deal with the ILEC for you. The cost will also be lower. This is what I did when I needed a T1 to the house out here in the country. I am 34,000 wire feet from the central office. My options were those above. I cycled through each one as I needed more and more speed. Kenneth M. Chipps Ph.D. -----Original Message----- From: chris [mailto:tknchris@gmail.com] Sent: Saturday, March 10, 2012 8:34 PM To: Faisal Imtiaz Cc: NANOG list Subject: Re: BellSouth (att?) with a clue in Raleigh, NC Looks like no dice on uverse, says its not available. i thought uverse was fios though atleast that was my understanding. now im even more confused, how can att/bellsouth be the ILEC and have zero internet options at all but be offering pots? Only logical thing I can think of is distance from the CO making dsl a no-go but i cant get an actual qual to atleast confirm that :( On Sat, Mar 10, 2012 at 9:23 PM, Faisal Imtiaz <faisal@snappydsl.net> wrote: periodically".

...

I would atleast like to get an answer that theres no available capacity, its over the 18k limit of dsl, or some other logical answer. Is there anyone at bellsouth/att or one of their clec's who can help me do some qual's and hopefully also help get this delivered?

i did some lookups on known pots in the area and came up with: LATA426 NameR ALEIGH N CAROLINA Historical Region BellSouth Area Codes in LATA 919 Carrier Common Name AT&T Southeast OCN 9417 OCN Type RBOC Name Bellsouth Telecomm Inc dba Southern Bell Telephone & Telegraph Abbreviation BELLSOUTH SO BELL DBA Southern Bell Telephone & Telegraph FKA Southern Bell Telephone & Telegraph

so im pretty sure im contacting the right telco just surprised that their customer service is offering pots but says no internet available, wtf?

thanks for any info you can provide, chris

Google for their Uverse site and check if u can get it... They will do Uverse (Internet only). Only if u order online....

Faisal

Sent from my iPhone

On Mar 10, 2012, at 9:02 PM, chris <tknchris@gmail.com> wrote:

...

Hi,

I am trying to look into dsl in the RDU area and at&t customer service has been exceedingly unhelpful only telling me "no service available, we have no idea when services will become available, check back periodically". I would atleast like to get an answer that theres no available capacity, its over the 18k limit of dsl, or some other logical answer. Is there anyone at bellsouth/att or one of their clec's who can help me do some qual's and hopefully also help get this delivered?

i did some lookups on known pots in the area and came up with: LATA426 NameR ALEIGH N CAROLINA Historical Region BellSouth Area Codes in LATA 919 Carrier Common Name AT&T Southeast OCN 9417 OCN Type RBOC Name Bellsouth Telecomm Inc dba Southern Bell Telephone & Telegraph Abbreviation BELLSOUTH SO BELL DBA Southern Bell Telephone & Telegraph FKA Southern Bell Telephone & Telegraph

so im pretty sure im contacting the right telco just surprised that

Verizon is FiOS, AT&T has U-verse which is FTTC. Frank -----Original Message----- From: chris [mailto:tknchris@gmail.com] Sent: Saturday, March 10, 2012 8:34 PM To: Faisal Imtiaz Cc: NANOG list Subject: Re: BellSouth (att?) with a clue in Raleigh, NC Looks like no dice on uverse, says its not available. i thought uverse was fios though atleast that was my understanding. now im even more confused, how can att/bellsouth be the ILEC and have zero internet options at all but be offering pots? Only logical thing I can think of is distance from the CO making dsl a no-go but i cant get an actual qual to atleast confirm that :( On Sat, Mar 10, 2012 at 9:23 PM, Faisal Imtiaz <faisal@snappydsl.net> wrote: their

...

customer service is offering pots but says no internet available, wtf?

thanks for any info you can provide, chris

Faisal Imtiaz <faisal@snappydsl.net> wrote:

HI Chris, If you are out of luck in getting DSL or Uverse. I would suggest that you try your local Cable Service Provider. If that does not work out either, I would suggest you take a look to see if you have A WISP (Fixed Wireless Service) service provider in the area.

(http://www.wipa.org/find-a-wisp .. Find a WISP link is under About WISPA menu).

"Spelling counts." The correct URL is; <http://www.wispa.org/find-a-wisp> As in <W>ireless <I>nternent <S>ervices <P>rovider <A>ssociation.

On 3/11/2012 10:25 PM, Mario Eirea wrote:

It has been my personal experience that when UVerse enters an area, traditional DSL has disappears. Yes, that is true, AT&T would mark an area as not qualifying for DSL if there was Uverse in the Area, but this practice has been in-consistent. There are locations where we have ONUs in the building with available DSL circuits and they refuse to sell it to us. Yes, we have seen that too, not sure what is the official reason, but in system show the Remote DSLAM being out of capacity. :)

I'm sure this is true, I know we have requested service disconnections more than once in the past and have had the account closed, but DSL has remained on the line. Plug in a modem and you get sync, type in a user and password for another site and you are surfing... I hope they don't make it a habit of leaving circuits up for non paying customers. That a lot of unused service going to waste.

On another note, they sometimes try to offer us a 768k connection in a place where we currently have 6mb DSL service. There has to be more context to this... a lot of DSLAM they are or have quietly turned down backhaul capacity, as such new circuits are only for lower speeds.

One more thing, once you get UVerse, you have to forfeit your traditional DSL. Apparently, the two services cannot coexist (some billing program issue), Yes that is correct ... what makes it worse, if you suddenly realize your 6Mb was replaced with a 768k UVerse, there's no going back. That does not make sense... there is no such thing as 768K Uverse... (Uverse starts at 3meg down, 768K down is called DSL Lite.. )

That's what I thought, but not the case. This is especially prevalent in the South Miami area. One think I know is that the service was labeled "UVerse" not "Fast Access DSL", however, I cannot tell you if the underlying technology is ADSL or VDSL2 (we went running to the hills after 768k). The justification they gave us for the lower speeds on the "UVerse" service was that they were in the process of transitioning their existing DSL service to UVerse, and until that was complete, the backhaul capacity was not going to be available. I still don't believe this... Does not make any sense to me that they would have to wait for everyone on their old service to switch to UVerse before they make the bandwidth available. Its ATT, I have a real hard time cutting though all the layers of junk before you get to someone that actually tells you the truth or knows what's going on.

If you can avoid the ATT hassle. Try looking into wireless providers. Agreed... WiMax has come to the rescue many times when the Cable and Telco companies have not been able to provide us with the service at the price point we were looking for.

Agreed..

-Mario Eirea

On Mar 10, 2012, at 9:03 PM, "chris"<tknchris@gmail.com> wrote:

...

Hi,

I am trying to look into dsl in the RDU area and at&t customer service has been exceedingly unhelpful only telling me "no service available, we have no idea when services will become available, check back periodically". I would atleast like to get an answer that theres no available capacity, its over the 18k limit of dsl, or some other logical answer. Is there anyone at bellsouth/att or one of their clec's who can help me do some qual's and hopefully also help get this delivered?

i did some lookups on known pots in the area and came up with: LATA426 NameR ALEIGH N CAROLINA Historical Region BellSouth Area Codes in LATA 919 Carrier Common Name AT&T Southeast OCN 9417 OCN Type RBOC Name Bellsouth Telecomm Inc dba Southern Bell Telephone& Telegraph Abbreviation BELLSOUTH SO BELL DBA Southern Bell Telephone& Telegraph FKA Southern Bell Telephone& Telegraph

so im pretty sure im contacting the right telco just surprised that their customer service is offering pots but says no internet available, wtf?

thanks for any info you can provide, chris