Dunno how operational this is, but it sure is a pain in the butt. I have a .com domain that I would dearly like to remove from NSI's clutches. In a moment of poor thinking a few years ago I registered it through Worldnic, so its email address is no.valid.email@WORLDNIC.NET, making it impossible to transfer since there's no address for the new registrar to ask whether the transfer's OK. No problem, I still have my account number that NSI assigned me in 1999, I can log into their web site and update the email address. Except that every single fricking time I try, it says: System is temporarily unavailable. Please try back later. It's been saying this for months. It worked for about 30 seconds last month, enough to pay them $35 to keep the domain alive, but I wasn't able to get back in to change the address. In the past I'd have let it expire and reregistered it the next day, but nowadays the vultures will beat you to it. E-mail requests asking when it'll be working again are sometimes ignored, sometimes answered three days later with boilerplate telling me that I can update my info through their wonderful web site. (I think this is known in the CRM biz as "excellent" service.) So is there any hope? Do I need to get a pizza and rent a couple of movies and camp by the phone while I wait on hold or what? Regards, John Levine, johnl@iecc.com, Primary Perpetrator of "The Internet for Dummies", Information Superhighwayman wanna-be, http://iecc.com/johnl, Sewer Commissioner Write for PGP key, f'print = 3A 5B D0 3F D9 A0 6A A4 2D AC 1E 9E A6 36 A3 47
----- Original Message ----- From: "John R Levine" <johnl@iecc.com> To: <nanog@merit.edu> Sent: Wednesday, January 09, 2002 4:44 AM Subject: Does NSI's domain update web site ever work?
Dunno how operational this is, but it sure is a pain in the butt.
I have a .com domain that I would dearly like to remove from NSI's clutches. In a moment of poor thinking a few years ago I registered it through Worldnic, so its email address is no.valid.email@WORLDNIC.NET, making it impossible to transfer since there's no address for the new registrar to ask whether the transfer's OK.
No problem, I still have my account number that NSI assigned me in 1999, I can log into their web site and update the email address. Except that every single fricking time I try, it says:
System is temporarily unavailable. Please try back later.
It's been saying this for months. It worked for about 30 seconds last month, enough to pay them $35 to keep the domain alive, but I wasn't able to get back in to change the address. In the past I'd have let it expire and reregistered it the next day, but nowadays the vultures will beat you to it.
E-mail requests asking when it'll be working again are sometimes ignored, sometimes answered three days later with boilerplate telling me that I can update my info through their wonderful web site. (I think this is known in the CRM biz as "excellent" service.)
So is there any hope? Do I need to get a pizza and rent a couple of movies and camp by the phone while I wait on hold or what?
I have to say that I have been having the same problem with them. I have been waiting for a .net and its almost 3 months since the domain has been "expired" and no updates have been made on the domain in that time. I have tried contacting the administrative contact but they don't respond (of course). Is there a way you can rock NSI's world to get the domain or are they forever lost within the sub-space ether?? (not had good dealings with them before and dont expect to this time either) ©º°¨¨°º©[Queen Vamp]©º°¨¨°º© "póg mo thón " X-Virus-Scanned: by MailScan
On Wed, 9 Jan 2002, [iso-8859-1] ����[Queen Vamp]���� wrote:
I have to say that I have been having the same problem with them. I have been waiting for a .net and its almost 3 months since the domain has been "expired" and no updates have been made on the domain in that time. I have tried contacting the administrative contact but they don't respond (of course).
We went through that last year. The domain name was > 3 months past expiration, and I finally called NSI and got kicked up the food chain to someone "in legal". I was told that "NSI will not release expired domain names for other to register unless the name is intentionally transferred by the [ex] owner of the domain". And there at lay, until the name we had been trying for 3 1/2 months to register was mysteriously registered by abovenet.
Is there a way you can rock NSI's world to get the domain or are they forever lost within the sub-space ether??
I hear big $$ works well, but if you're just one of "us", you can forget about anything even remotely related to either "service" or "honesty".
(not had good dealings with them before and dont expect to this time either)
Welcome to the NSI world :-( -- Yours, J.A. Terranson sysadmin@mfn.org If Governments really want us to behave like civilized human beings, they should give serious consideration towards setting a better example: Ruling by force, rather than consensus; the unrestrained application of unjust laws (which the victim-populations were never allowed input on in the first place); the State policy of justice only for the rich and elected; the intentional abuse and occassionally destruction of entire populations merely to distract an already apathetic and numb electorate... This type of demogoguery must surely wipe out the fascist United States as surely as it wiped out the fascist Union of Soviet Socialist Republics. The views expressed here are mine, and NOT those of my employers, associates, or others. Besides, if it *were* the opinion of all of those people, I doubt there would be a problem to bitch about in the first place... --------------------------------------------------------------------
----- Original Message ----- From: <measl@mfn.org> To: "¨°º©[Queen Vamp]©º°¨" <vampiress@vampiress-au.net> Cc: "nanog" <nanog@merit.edu> Sent: Wednesday, January 09, 2002 9:17 AM Subject: Re: Does NSI's domain update web site ever work? On Wed, 9 Jan 2002, [iso-8859-1] ¨°º©[Queen Vamp]©º°¨ wrote:
I have to say that I have been having the same problem with them. I have been waiting for a .net and its almost 3 months since the domain has been "expired" and no updates have been made on the domain in that time. I have tried contacting the administrative contact but they don't respond (of course).
We went through that last year. The domain name was > 3 months past expiration, and I finally called NSI and got kicked up the food chain to someone "in legal". I was told that "NSI will not release expired domain names for other to register unless the name is intentionally transferred by the [ex] owner of the domain". And there at lay, until the name we had been trying for 3 1/2 months to register was mysteriously registered by abovenet.
Is there a way you can rock NSI's world to get the domain or are they forever lost within the sub-space ether??
I hear big $$ works well, but if you're just one of "us", you can forget about anything even remotely related to either "service" or "honesty".
(not had good dealings with them before and dont expect to this time either)
Welcome to the NSI world :-( Comforting.... NOT!!! X-Virus-Scanned: by MailScan
On Wed, 9 Jan 2002, [Windows-1252] ����[Queen Vamp]���� wrote:
We went through that last year. The domain name was > 3 months past expiration, and I finally called NSI and got kicked up the food chain to someone "in legal". I was told that "NSI will not release expired domain names for other to register unless the name is intentionally transferred by the [ex] owner of the domain". And there at lay, until the name we had been trying for 3 1/2 months to register was mysteriously registered by abovenet.
normally i don't "me too!" but just for the sake of being counted as one of the gouged, "me, too!" i had this *exact* same experience, except that the domain i was trying to register (more than 6 months exired) was eventually registered by someone using myname.com. the upside? this prompted me to get off my lazy butt and stop using netsol to register our 10 or so domains/month for customers. we are working with opensrs now. (in the process of getting contracts reviewed, etc., and should be fully migrated away from using netsol in about 30 days.) deeann m.m. mikula director of operations telerama public access internet http://www.telerama.com 1.877.688.3200
At 04:17 PM 1/8/2002 -0600, measl@mfn.org wrote:
On Wed, 9 Jan 2002, [iso-8859-1] ¨°º©[Queen Vamp]©º°¨ wrote: We went through that last year. The domain name was > 3 months past expiration, and I finally called NSI and got kicked up the food chain to someone "in legal". I was told that "NSI will not release expired domain names for other to register unless the name is intentionally transferred by the [ex] owner of the domain". And there at lay, until the name we had been trying for 3 1/2 months to register was mysteriously registered by abovenet.
The only way I've found to reliably get an expired domain was to use the services of snapnames.com. Sure enough, a domain had been expired for months, yet could not be registered. Looking through NSI's site (they didn't respond to email or voice mail) I found this: http://www.netsol.com/en_US/help/domain-names-reg-09.jhtml 'Many factors may cause the "expiration date" to vary from the eventual date of deletion.' Could they possibly be more vague? Snap names was eventually able to secure the domain, but it took a month or two of waiting for it to actually be deleted from NSI's database. Ironic that NSI even pointed right to snapnames when I did the initial registration search? Hmmm... They seem to want a cut of every domain transaction possible.
-- Yours, J.A. Terranson sysadmin@mfn.org
--chris
----- Original Message ----- From: "Christopher Schulte" <schulte+nanog-post@nospam.schulte.org> To: <measl@mfn.org>; "¨°º© [Queen Vamp] ©º°¨" <vampiress@vampiress-au.net> Cc: "nanog" <nanog@merit.edu> Sent: Wednesday, January 09, 2002 9:39 AM Subject: Re: Does NSI's domain update web site ever work? At 04:17 PM 1/8/2002 -0600, measl@mfn.org wrote:
On Wed, 9 Jan 2002, [iso-8859-1] ¨°º©[Queen Vamp]©º°¨ wrote: We went through that last year. The domain name was > 3 months past expiration, and I finally called NSI and got kicked up the food chain to someone "in legal". I was told that "NSI will not release expired domain names for other to register unless the name is intentionally transferred by the [ex] owner of the domain". And there at lay, until the name we had been trying for 3 1/2 months to register was mysteriously registered by abovenet.
The only way I've found to reliably get an expired domain was to use the services of snapnames.com. Sure enough, a domain had been expired for months, yet could not be registered. Looking through NSI's site (they didn't respond to email or voice mail) I found this: http://www.netsol.com/en_US/help/domain-names-reg-09.jhtml 'Many factors may cause the "expiration date" to vary from the eventual date of deletion.' Could they possibly be more vague? Snap names was eventually able to secure the domain, but it took a month or two of waiting for it to actually be deleted from NSI's database. Ironic that NSI even pointed right to snapnames when I did the initial registration search? Hmmm... They seem to want a cut of every domain transaction possible. Yeah, I had actually considered that but wasnt sure on the "effectiveness" of yet another money spinning exercise. *sigh* Looks like I might have to take the plunder and pay them to do it. I currently have the domain being watched by the free component of snapnames. ta X-Virus-Scanned: by MailScan
Unnamed Administration sources reported that John R Levine said:
So is there any hope? Do I need to get a pizza and rent a couple of movies and camp by the phone while I wait on hold or what?
Sure: Sue them. Then all of a sudden, they pull their head out of their..... A lawyer letter might be good enough, but it's hard to say. A FTC action would be a good idea, at least in a different Administration. -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433
participants (6)
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Christopher Schulte -
David Lesher -
deeann mikula -
John R Levine -
measl＠mfn.org -
¨°º©[Queen Vamp]©º°¨