On Tue, 13 Nov 2001 12:42:01 -0500, Thomas Gainer wrote:

A little more information. We sell 100Mb Ethernet pipes to the Internet. (Yes, there are a few of us left). A fair number of these customers are small businesses. Usually, they have servers but very little IT support and even less IT know how. My thought is to rate limit UDP and ICMP at the customer port to no more than 3Mb/s so WHEN (not if) a customer is compromised, the effects are somewhat limited and my MAN pipes have some measure protection. The question is, what am I not thinking of? DNS, TFTP and such should all operate virtually unaffected, as they are not bandwidth hungry services.

Are you rate limiting only inbound? Or both ways? Are you trying to protect your customers from attack or prevent them from being the source of attacks if their machines are compromised? Or both? If you rate-limit UDP outbound, you make it very hard for your customers to source streaming media. If you rate-limit inbound, you make it very hard for your customers to reflect streaming media. So long as you let your customers know what you're doing in advance, you shouldn't have any problems. You may wish to allow clueful customers to opt out of this filtering (ideally selectively) if they do wish to do things with high-bandwidth UDP applications. It wouldn't be unreasonable to require customers opting out of such filtering to assume responsibility/liability for any floods that might affect them as a result. You may wish to charge them for your costs associate with floods they originate that affect others as well. DS