Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>? One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS. Thank you! Chris Garrett | Network Operations Director tel: 678.370.2012 | mobile: 512.605.9620
You can get ahold of the Outlook/Live/Hotmail Postmaster folks via this form : http://go.microsoft.com/fwlink/?LinkID=614866 IME they are pretty responsive .. usually > 6hrs. Regards, Michael Holstein Cleveland State University ________________________________________ From: NANOG <nanog-bounces@nanog.org> on behalf of Chris Garrett <chris@aperturefiber.com> Sent: Thursday, September 17, 2015 12:32 PM To: NANOG Subject: Microsoft blocking mail Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>? One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS. Thank you! Chris Garrett | Network Operations Director tel: 678.370.2012 | mobile: 512.605.9620
Link doesn't work as one would expect. Do you mean under 6 hours or over? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Sep 17, 2015 at 12:42 PM, Michael O Holstein < michael.holstein@csuohio.edu> wrote:
You can get ahold of the Outlook/Live/Hotmail Postmaster folks via this form : http://go.microsoft.com/fwlink/?LinkID=614866
IME they are pretty responsive .. usually > 6hrs.
Regards,
Michael Holstein Cleveland State University
________________________________________ From: NANOG <nanog-bounces@nanog.org> on behalf of Chris Garrett < chris@aperturefiber.com> Sent: Thursday, September 17, 2015 12:32 PM To: NANOG Subject: Microsoft blocking mail
Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>?
One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS.
Thank you!
Chris Garrett | Network Operations Director tel: 678.370.2012 | mobile: 512.605.9620
Well it's not a form and it redirects you to the support home page... https://support.microsoft.com/en-us Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Sep 17, 2015 at 1:12 PM, Hugo Slabbert <hugo@slabnet.com> wrote:
On Thu 2015-Sep-17 12:44:58 -0400, Josh Luthman < josh@imaginenetworksllc.com> wrote:
Link doesn't work as one would expect.
...what is the expected behaviour, and how is it different from actual behaviour?
-- Hugo
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
AdBlock with Chrome 45. Redirects me as of the moment. I assume it's working for others then? I don't need it myself, so if it's working never mind =) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Sep 17, 2015 at 1:22 PM, <Valdis.Kletnieks@vt.edu> wrote:
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
OT: I wish more ad-blockers had an off-by-default option with blacklists instead of on-by-default with whitelists. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com ----- Original Message ----- From: "Josh Luthman" <josh@imaginenetworksllc.com> To: "Valdis Kletnieks" <Valdis.Kletnieks@vt.edu> Cc: "NANOG" <nanog@nanog.org> Sent: Thursday, September 17, 2015 12:27:09 PM Subject: Re: Microsoft blocking mail AdBlock with Chrome 45. Redirects me as of the moment. I assume it's working for others then? I don't need it myself, so if it's working never mind =) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Sep 17, 2015 at 1:22 PM, <Valdis.Kletnieks@vt.edu> wrote:
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
On Thu 2015-Sep-17 13:22:29 -0400, Valdis.Kletnieks@vt.edu <Valdis.Kletnieks@vt.edu> wrote:
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
Was going to ask the same; #worksforme, though there is a string of redirects and noscript is filling pretty much the full height of my display with a list of hosts... $ wget http://go.microsoft.com/fwlink/?LinkID=614866 --2015-09-17 10:18:10-- http://go.microsoft.com/fwlink/?LinkID=614866 Resolving go.microsoft.com (go.microsoft.com)... 2001:4de0:4103:197::2c1a, 2001:4de0:4103:182::2c1a, 23.58.87.71 Connecting to go.microsoft.com (go.microsoft.com)|2001:4de0:4103:197::2c1a|:80... connected. HTTP request sent, awaiting response... 302 Moved Temporarily Location: https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us Resolving support.microsoft.com (support.microsoft.com)... 184.24.236.218 Connecting to support.microsoft.com (support.microsoft.com)|184.24.236.218|:443... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us Reusing existing connection to support.microsoft.com:443. HTTP request sent, awaiting response... 302 Moved Temporarily Location: /en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us Reusing existing connection to support.microsoft.com:443. HTTP request sent, awaiting response... 200 OK Length: 156614 (153K) [text/html] Saving to: 'index.html?LinkID=614866' index.html?LinkID=614866 100%[======================================================>] 152.94K --.-KB/s in 0.1s 2015-09-17 10:18:11 (1.38 MB/s) - 'index.html?LinkID=614866' saved [156614/156614] -- Hugo
http://go.microsoft.com/fwlink/?LinkID=614866 displays a form for me (Chrome w/ no ad extensions or custom settings) Try it in incognito mode On Thu, Sep 17, 2015 at 10:27 AM, Hugo Slabbert <hugo@slabnet.com> wrote:
On Thu 2015-Sep-17 13:22:29 -0400, Valdis.Kletnieks@vt.edu < Valdis.Kletnieks@vt.edu> wrote:
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
Was going to ask the same; #worksforme, though there is a string of redirects and noscript is filling pretty much the full height of my display with a list of hosts...
$ wget http://go.microsoft.com/fwlink/?LinkID=614866 --2015-09-17 10:18:10-- http://go.microsoft.com/fwlink/?LinkID=614866 Resolving go.microsoft.com (go.microsoft.com)... 2001:4de0:4103:197::2c1a, 2001:4de0:4103:182::2c1a, 23.58.87.71 Connecting to go.microsoft.com (go.microsoft.com)|2001:4de0:4103:197::2c1a|:80... connected. HTTP request sent, awaiting response... 302 Moved Temporarily Location: https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/getsupport/?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us Resolving support.microsoft.com (support.microsoft.com)... 184.24.236.218 Connecting to support.microsoft.com (support.microsoft.com)|184.24.236.218|:443... connected. HTTP request sent, awaiting response... 301 Moved Permanently Location: https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ln=en-us Reusing existing connection to support.microsoft.com:443. HTTP request sent, awaiting response... 302 Moved Temporarily Location: /en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us [following] --2015-09-17 10:18:10-- https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us Reusing existing connection to support.microsoft.com:443. HTTP request sent, awaiting response... 200 OK Length: 156614 (153K) [text/html] Saving to: 'index.html?LinkID=614866'
index.html?LinkID=614866 100%[======================================================>] 152.94K --.-KB/s in 0.1s
2015-09-17 10:18:11 (1.38 MB/s) - 'index.html?LinkID=614866' saved [156614/156614]
-- Hugo
On Thursday, 17 September, 2015 11:22, Valdis.Kletnieks@vt.edu said:
On Thu, 17 Sep 2015 13:14:21 -0400, Josh Luthman said:
Well it's not a form and it redirects you to the support home page...
You didn't have NoScript or similar in effect at the time, did you?
You mean to say that you have to enable blanket remote code execution authority in order to submit a problem report to Microsoft? What a crock of crap. Thus I will never recommend to anyone that they use Microsoft products for anything whatsoever, especially not anything in the "Microsoft Cloud" virus distribution system. Being blocked is probably a good thing ...
On 18 September 2015 at 04:48, Keith Medcalf <kmedcalf@dessus.com> wrote:
You mean to say that you have to enable blanket remote code execution authority in order to submit a problem report to Microsoft? What a crock of crap. Thus I will never recommend to anyone that they use Microsoft products for anything whatsoever, especially not anything in the "Microsoft Cloud" virus distribution system.
Being blocked is probably a good thing ...
CGI forms that do the validation in the serverside are not up to modern expectations*. You want to do validation clientside. Like everything, is a tradeoff. This is how modern things are build :D Something something something Gödel, Escher, Bach, rendering a document takes N cycles and can be calculate before hand. Running a program takes M cycles and can't be calculate before hand, M can be bigger than 6 times the lifespan of the universe or be infinite ... * is a social problem of expectations management. -- -- ℱin del ℳensaje.
On Fri, 18 Sep 2015, Tei wrote:
On 18 September 2015 at 04:48, Keith Medcalf <kmedcalf@dessus.com> wrote:
Being blocked is probably a good thing ...
CGI forms that do the validation in the serverside are not up to modern expectations*. You want to do validation clientside.
If you do client-side and no server-side, you have a huge security problem. ~Marcin
On 18 September 2015 at 10:45, Marcin Cieslak <saper@saper.info> wrote:
On Fri, 18 Sep 2015, Tei wrote:
On 18 September 2015 at 04:48, Keith Medcalf <kmedcalf@dessus.com> wrote:
Being blocked is probably a good thing ...
CGI forms that do the validation in the serverside are not up to modern expectations*. You want to do validation clientside.
If you do client-side and no server-side, you have a huge security problem.
~Marcin
By now is a industry standard. You have to do the validation serverside and clientside. This of course mean duplicated code. ( Excessively clever people have tried to solve the problem by using the same language/code in both the clientside and serverside. But this feels to me like a overreaction and you will be writing code unrelated to this in a new (?) language.... On top the... heurhg... creative pipelining.. to make the whole façade works.) Collesterol High Clients + Collesterol High Servers. Unrelated: this is a funny article http://carlos.bueno.org/2014/11/cache.html -- -- ℱin del ℳensaje.
Thank you! Chris Garrett | Network Operations Director Birch Communications Sent from my mobile, please excuse my brevity.
On Sep 17, 2015, at 12:42 PM, Michael O Holstein <michael.holstein@csuohio.edu> wrote:
You can get ahold of the Outlook/Live/Hotmail Postmaster folks via this form : http://go.microsoft.com/fwlink/?LinkID=614866
IME they are pretty responsive .. usually > 6hrs.
Regards,
Michael Holstein Cleveland State University
________________________________________ From: NANOG <nanog-bounces@nanog.org> on behalf of Chris Garrett <chris@aperturefiber.com> Sent: Thursday, September 17, 2015 12:32 PM To: NANOG Subject: Microsoft blocking mail
Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>?
One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS.
Thank you!
Chris Garrett | Network Operations Director tel: 678.370.2012 | mobile: 512.605.9620
This is the front door for outlook.com delivery issues: http://mail.live.com/mail/postmaster.aspx More specifically http://mail.live.com/mail/troubleshooting.aspx and starting a ticket at http://go.microsoft.com/fwlink/?LinkID=614866. If it's something related to protection.outlook.com, NDRs would probably have directed you to contact delist@messaging.microsoft.com. The word from on high at MS legal has been that this is the only avenue in for delivery issues. Trying to backdoor this somehow through insiders will result in much spinning of wheels. -- Hugo
I will work through this avenue. Thank you very much for your responses. Chris Garrett | Network Operations Director Birch Communications Sent from my mobile, please excuse my brevity.
On Sep 17, 2015, at 12:45 PM, Hugo Slabbert <hugo@slabnet.com> wrote:
This is the front door for outlook.com delivery issues:
http://mail.live.com/mail/postmaster.aspx
More specifically http://mail.live.com/mail/troubleshooting.aspx and starting a ticket at http://go.microsoft.com/fwlink/?LinkID=614866.
If it's something related to protection.outlook.com, NDRs would probably have directed you to contact delist@messaging.microsoft.com.
The word from on high at MS legal has been that this is the only avenue in for delivery issues. Trying to backdoor this somehow through insiders will result in much spinning of wheels.
-- Hugo
On an unrelated note - Microsoft is also currently blocking IP addresses used by MXLOGIC / MCAFEE SAAS / Intel Security -----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Chris Garrett Sent: Thursday, September 17, 2015 9:33 AM To: NANOG Subject: Microsoft blocking mail Is there anyone on-list who can assist with an erroneous spam block to Outlook.com <http://outlook.com/>? One our our net blocks was added earlier today, 216.128.11.0/25 and I am having zero luck getting through to a clueful person at MS. Thank you! Chris Garrett | Network Operations Director tel: 678.370.2012 | mobile: 512.605.9620
participants (11)
-
Chris Garrett -
Damien Burke -
Grant Ridder -
Hugo Slabbert -
Josh Luthman -
Keith Medcalf -
Marcin Cieslak -
Michael O Holstein -
Mike Hammett -
Tei -
Valdis.Kletnieks＠vt.edu