New York City: ATT Local Service (TCG)
People are reporting that AT&T local services (TCG)in New York city has died in a very nasty way. Not only did ALS lose its circuits, but all the ALS customer service numbers from the area are out of order too, hence folks have sent me mail asking if I know what's up. I don't know, anyone with some info?
At Wednesday 08:06 PM 6/28/00 , Sean Doran wrote:
People are reporting that AT&T local services (TCG)in New York city has died in a very nasty way. Not only did ALS lose its circuits, but all the ALS customer service numbers from the area are out of order too, hence folks have sent me mail asking if I know what's up. I don't know, anyone with some info?
Our PRI's in the AT&T/TCG co-lo at 32 Old Slip, Manhattan are dead for incoming calls right now. You get either dead air, fast busy or worst: a recording proclaiming the number has been disconnected and no further information is available. But get this: people are still on the dialup PRIs, the trunks are just not getting new calls. Last incoming call: 6:50 EST bye,Kai
The word is spreading fast. Netcom and PSI are reportedly co-located and receive DS-n service for their dialup banks out of 32 Old Slip as well - none of which is available now. This is true for a whole laundry list of local ISPs as well. Bah, I am going home and will turn off my pager and cell phone now.
Sounds like a switch somewhere lost some or all of its configuration.. This could take a while. On Wed, Jun 28, 2000 at 08:26:09PM -0400, Kai Schlichting wrote:
The word is spreading fast. Netcom and PSI are reportedly co-located and receive DS-n service for their dialup banks out of 32 Old Slip as well - none of which is available now. This is true for a whole laundry list of local ISPs as well.
Bah, I am going home and will turn off my pager and cell phone now.
---------------------------------------------------------------------- Wayne Bouchard [Immagine Your ] web@typo.org [Company Name Here] Network Engineer http://www.typo.org/~web/resume.html ----------------------------------------------------------------------
On Wed, 28 Jun 2000, Wayne Bouchard wrote:
Sounds like a switch somewhere lost some or all of its configuration.. This could take a while.
Just this CO, if it is not it may be a STP issue.
<> Nathan Stratton CTO, eXario Networks, Inc. nathan@robotics.net nathan@exario.net http://www.robotics.net http://www.exario.net
Reminds me of my days in Cellular. We were the alpha-test site for the Motorola EMX-2500. Every time MOT would come up with a fix for something, we would have to (by contract) re-sysgen the switch and as result, we lost ALL customer features (any call forwarding, pager options, etc). It was nasty but, somehow, the company (and you know who you are) managed to sell itself to a sucker...er...some other cellular carrier for a profit. All in all, total switch crashes are a bad thing. --- John Fraizer EnterZone, Inc On Wed, 28 Jun 2000, Nathan Stratton wrote:
On Wed, 28 Jun 2000, Wayne Bouchard wrote:
Sounds like a switch somewhere lost some or all of its configuration.. This could take a while.
Just this CO, if it is not it may be a STP issue.
<> Nathan Stratton CTO, eXario Networks, Inc. nathan@robotics.net nathan@exario.net http://www.robotics.net http://www.exario.net
On Wed, 28 Jun 2000, Kai Schlichting wrote:
The word is spreading fast. Netcom and PSI are reportedly co-located and receive DS-n service for their dialup banks out of 32 Old Slip as well - none of which is available now. This is true for a whole laundry list of local ISPs as well.
We're only part of the laundry list, but other ISPs I'm aware of are ATT Worldnet (not colo'd there, but served off the switch, primary number is in the 796 exchange), Concentric, and PSI. All numbers I have for them return fast busy (local call) or some speech-challenged individual saying "We are sorry, all circuits are busy... drool" (dialing LD). The ATTLS noc sounded like a circus, they claimed that they were getting calls from Chicago, and some other East coast locations. They had no idea what was happening. The old ACC NOC in Rochester was unreachable by both 800 and normal numbers as well. hmmm.
Bah, I am going home and will turn off my pager and cell phone now.
We still see people dialed in, just no new calls. All I know about SS7 is that it's seperate from the trunks that carry calls, so my guess is all signalling is down and they are at a loss to figure out why. Charles
participants (6)
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Charles Sprickman -
John Fraizer -
Kai Schlichting -
Nathan Stratton -
Sean Donelan -
Wayne Bouchard