Looking for Network Solutions mail admin
NANOGers, We're getting the run around from Network Solutions e-mail front-end support personnel and only canned replies from the postmaster, with no escalation available because we're the sender (i.e. not paying). Basic problem is that we have a client mail gateway that is unable to send mail to a particular netsol-hosted domain; acts like an RBL issue, even though the IP is squeeky clean. Can a NetSol email admin with some clue drop me a line? Thanks in advance -- Randal
I hope it is not in 128.168.0.0/16? http://www.spamhaus.org/sbl/sbl.lasso?query=SBL51908 http://www.47-usc-230c2.org/chapter3.html srs On Fri, Jul 18, 2008 at 12:41 PM, randal k <nanog@data102.com> wrote:
NANOGers, We're getting the run around from Network Solutions e-mail front-end support personnel and only canned replies from the postmaster, with no escalation available because we're the sender (i.e. not paying).
Basic problem is that we have a client mail gateway that is unable to send mail to a particular netsol-hosted domain; acts like an RBL issue, even though the IP is squeeky clean.
Can a NetSol email admin with some clue drop me a line?
Thanks in advance -- Randal
-- Suresh Ramasubramanian (ops.lists@gmail.com)
Nope, my homework is just a smidge better than that - 38.97.208.246 is the mail gateway having problems. The whole class B thing is a gigantic cluster thanks to Ron - who was kind enough to write the diatribe without ever calling or talking to the registered contacts - but we're on track with ARIN to resolve it. Interestingly enough, our exact situation (groundless allegations of hijacked space) is the reason that their new WHOWAS service is coming around. That is a whole ball of wax I won't clutter the list with, though - if you'd like more info, we're happy to share privately. Cheers, Randal On Thu, Jul 17, 2008 at 8:47 PM, Suresh Ramasubramanian <ops.lists@gmail.com> wrote:
I hope it is not in 128.168.0.0/16?
http://www.spamhaus.org/sbl/sbl.lasso?query=SBL51908
http://www.47-usc-230c2.org/chapter3.html
srs
On Fri, Jul 18, 2008 at 12:41 PM, randal k <nanog@data102.com> wrote:
NANOGers, We're getting the run around from Network Solutions e-mail front-end support personnel and only canned replies from the postmaster, with no escalation available because we're the sender (i.e. not paying).
Basic problem is that we have a client mail gateway that is unable to send mail to a particular netsol-hosted domain; acts like an RBL issue, even though the IP is squeeky clean.
Can a NetSol email admin with some clue drop me a line?
Thanks in advance -- Randal
-- Suresh Ramasubramanian (ops.lists@gmail.com)
randal k wrote:
Nope, my homework is just a smidge better than that - 38.97.208.246 is the mail gateway having problems.
The whole class B thing is a gigantic cluster thanks to Ron - who was kind enough to write the diatribe without ever calling or talking to the registered contacts - but we're on track with ARIN to resolve it. Interestingly enough, our exact situation (groundless allegations of hijacked space) is the reason that their new WHOWAS service is coming around. That is a whole ball of wax I won't clutter the list with, though - if you'd like more info, we're happy to share privately.
as we say in our family, do i smell cows?
Just wanted to drop a line and say "thanks" to the folks at NetSol who quickly helped resolve this issue. Cheers, Randal
participants (3)
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randal k -
Randy Bush -
Suresh Ramasubramanian