Who thought that doing a routine maintenance that covers a whole business day during a pandemic stay at home order was a better option than doing it, say, I don’t know, at midnight on Sunday for example? This is the message right now on Comcast status webpage “Internet unavailable We're currently performing routine system maintenance. This may cause an interruption to your service. We began work on 02/05/2021 09:42 AM (Pacific), and this is expected to end on 02/05/2021 03:30 PM (Pacific). We appreciate your patience.”
Please accept our apologies for the wording of that notice. I looked at the ticket and it is emergency unplanned physical network repair. I appreciate your patience as a customer and am happy to provide further info or assistance if you’d like (just ping me off-list). Jason From: NANOG <nanog-bounces+jason_livingood=cable.comcast.com@nanog.org> on behalf of Andrey Khomyakov <khomyakov.andrey@gmail.com> Date: Friday, February 5, 2021 at 3:32 PM To: Nanog <nanog@nanog.org> Subject: Comcast routine maintenance. Who thought that doing a routine maintenance that covers a whole business day during a pandemic stay at home order was a better option than doing it, say, I don’t know, at midnight on Sunday for example? This is the message right now on Comcast status webpage “Internet unavailable We're currently performing routine system maintenance. This may cause an interruption to your service. We began work on 02/05/2021 09:42 AM (Pacific), and this is expected to end on 02/05/2021 03:30 PM (Pacific). We appreciate your patience.”
participants (2)
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Andrey Khomyakov -
Livingood, Jason