Ubiquity<->Mzima routing loop
Hi, Can someone at Ubiquity or Mzima fix this routing loop: traceroute to hg.atheme.org (72.37.225.164), 30 hops max, 40 byte packets 1 64.62.134.193 12.402 ms 12.370 ms 12.363 ms 2 ge5-0.cr01.ord01.mzima.net (206.223.119.62) 16.003 ms 15.985 ms 15.964 ms 3 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 14.139 ms 14.858 ms 14.838 ms 4 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.875 ms 15.854 ms 16.497 ms 5 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 14.747 ms 14.763 ms 14.745 ms 6 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 16.405 ms 8.773 ms 8.758 ms 7 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 9.831 ms * * 8 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 4.417 ms 4.403 ms 4.381 ms 9 * * * 10 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 4.293 ms 4.933 ms 4.914 ms 11 * * * 12 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 14.527 ms 14.526 ms 14.438 ms 13 * * * 14 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 14.352 ms 14.335 ms 3.770 ms 15 * * * 16 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.684 ms 13.897 ms 13.897 ms 17 * * * 18 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.599 ms 8.581 ms 8.668 ms 19 * * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 8.246 ms 20 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.584 ms 8.565 ms 8.545 ms 21 * * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 8.119 ms 22 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.456 ms 8.931 ms 8.913 ms 23 * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 6.049 ms * 24 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.862 ms 15.754 ms 15.736 ms 25 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 7.132 ms * 7.092 ms 26 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.293 ms 15.998 ms 10.752 ms 27 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 5.353 ms 5.336 ms * 28 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.800 ms 3.854 ms 3.823 ms 29 * * * 30 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.228 ms 4.426 ms 13.019 ms Thanks! William
Hi, On Fri, 2008-07-18 at 12:40 -0700, Aaron Glenn wrote:
On Fri, Jul 18, 2008 at 12:27 PM, William Pitcock <nenolod@systeminplace.net> wrote:
Hi,
Can someone at Ubiquity or Mzima fix this routing loop:
How long ago did you contact Ubiquity or Mzima?
Sadly, I don't have any contact with either one, but I do need to be able to access that server, and it's responsible admin is no where to be found. William
On Fri, Jul 18, 2008 at 1:02 PM, William Pitcock <nenolod@systeminplace.net> wrote:
Hi,
Sadly, I don't have any contact with either one, but I do need to be able to access that server, and it's responsible admin is no where to be found.
common sense and courtesy says you should contact ubiquity, then mzima before even thinking of hitting up nanog@ and, wild guess, it looks like it's probably on the ubiquity side of things. <the more you know image>
On Fri, 2008-07-18 at 13:32 -0700, Aaron Glenn wrote:
On Fri, Jul 18, 2008 at 1:02 PM, William Pitcock <nenolod@systeminplace.net> wrote:
Hi,
Sadly, I don't have any contact with either one, but I do need to be able to access that server, and it's responsible admin is no where to be found.
common sense and courtesy says you should contact ubiquity, then mzima before even thinking of hitting up nanog@ and, wild guess, it looks like it's probably on the ubiquity side of things.
I'm aware what side it's on. However, I didn't have contact information for an actual human on either side of the link, so I posted on nanog@. Normally, I wouldn't take such an action, but the availability of services on that machine (revision control for several open source projects as a starting point), makes the machine's availability essential. William
On Fri, Jul 18, 2008 at 03:49:25PM -0500, William Pitcock wrote: [snip]
I'm aware what side it's on. However, I didn't have contact information for an actual human on either side of the link, so I posted on nanog@. [snip]
There's a lot of rolodex resources out there that can get you a remote site's noc or public-facing contact info: whois/irr data for the asn (or ip space if they are run well) http://puck.nether.net/netops/ http://www.peeringdb.com/ ...just off the top of my head. Sometimes data will conflict; I suggest trying them all. It is likely faster than a shotgun mailing list to thousands of people who can't help you. Cheers, Joe -- RSUC / GweepNet / Spunk / FnB / Usenix / SAGE
I'd like to rip on Mzima as much as the next guy, but I'm not sure how they could "fix" this routing loop, shy of some creative ACLs. You should try contacting Ubiquity, as this traceroute looks like an issue on their (Mzima's customer's) side. Paul Wall On Fri, Jul 18, 2008 at 3:27 PM, William Pitcock <nenolod@systeminplace.net> wrote:
Hi,
Can someone at Ubiquity or Mzima fix this routing loop:
traceroute to hg.atheme.org (72.37.225.164), 30 hops max, 40 byte packets 1 64.62.134.193 12.402 ms 12.370 ms 12.363 ms 2 ge5-0.cr01.ord01.mzima.net (206.223.119.62) 16.003 ms 15.985 ms 15.964 ms 3 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 14.139 ms 14.858 ms 14.838 ms 4 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.875 ms 15.854 ms 16.497 ms 5 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 14.747 ms 14.763 ms 14.745 ms 6 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 16.405 ms 8.773 ms 8.758 ms 7 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 9.831 ms * * 8 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 4.417 ms 4.403 ms 4.381 ms 9 * * * 10 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 4.293 ms 4.933 ms 4.914 ms 11 * * * 12 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 14.527 ms 14.526 ms 14.438 ms 13 * * * 14 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 14.352 ms 14.335 ms 3.770 ms 15 * * * 16 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.684 ms 13.897 ms 13.897 ms 17 * * * 18 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.599 ms 8.581 ms 8.668 ms 19 * * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 8.246 ms 20 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.584 ms 8.565 ms 8.545 ms 21 * * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 8.119 ms 22 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 8.456 ms 8.931 ms 8.913 ms 23 * ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 6.049 ms * 24 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.862 ms 15.754 ms 15.736 ms 25 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 7.132 ms * 7.092 ms 26 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 15.293 ms 15.998 ms 10.752 ms 27 ge0-ubiquity.cust.ord01.mzima.net (72.37.148.158) 5.353 ms 5.336 ms * 28 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.800 ms 3.854 ms 3.823 ms 29 * * * 30 ge0-12.cr01.ord01.mzima.net (72.37.148.157) 3.228 ms 4.426 ms 13.019 ms
Thanks!
William
participants (4)
-
Aaron Glenn -
Joe Provo -
Paul Wall -
William Pitcock