AS209/CenturyLink NOC email?
Anyone from AS209/CentryLink around to troubleshoot some routing weirdness? If not, anyone have a NOC email address for them? Google-fu and RADB searches came up empty. Thanks in advance.
Have you tried looking under Qwest? -----Original Message----- From: Jason Lixfeld [mailto:jason@lixfeld.ca] Sent: Tuesday, March 06, 2012 2:54 PM To: nanog@nanog.org Subject: AS209/CenturyLink NOC email? Anyone from AS209/CentryLink around to troubleshoot some routing weirdness? If not, anyone have a NOC email address for them? Google-fu and RADB searches came up empty. Thanks in advance.
On Tue, Mar 06, 2012 at 03:21:59PM -0500, Wallace Keith wrote:
Have you tried looking under Qwest?
Generally speaking, emailing a Qwest address is useless these days. You'll get some sort of redirect message, in many cases to a new address that doesn't work. Rebranding for the win... --msa
On Tue, Mar 06, 2012 at 02:54:24PM -0500, Jason Lixfeld wrote:
Anyone from AS209/CentryLink around to troubleshoot some routing weirdness? If not, anyone have a NOC email address for them? Google-fu and RADB searches came up empty.
Qwest/CenturyLink doesn't do email. As a customer, you have to call them or use their borked ticket system. As a non-customer, you probably have to call them. http://puck.nether.net/netops/nocs.cgi You can try the email listed there, but I seriously doubt it'll go through or ever get read.
On 03/06/2012 12:42 PM, Doug McIntyre wrote:
On Tue, Mar 06, 2012 at 02:54:24PM -0500, Jason Lixfeld wrote:
Anyone from AS209/CentryLink around to troubleshoot some routing weirdness? If not, anyone have a NOC email address for them? Google-fu and RADB searches came up empty.
Qwest/CenturyLink doesn't do email.
Not sure what you are talking about. I email them all the time. And yes, they do respond. And yes, they were helpful.
As a customer, you have to call them or use their borked ticket system.
If you are a customer, then you need to talk with your sales rep and they will get it to the correct department.
As a non-customer, you probably have to call them. http://puck.nether.net/netops/nocs.cgi
You can try the email listed there, but I seriously doubt it'll go through or ever get read.
-- Jim Lucas http://www.cmsws.com/ http://www.cmsws.com/examples/ http://www.bendsource.com/
participants (5)
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Doug McIntyre -
Jason Lixfeld -
Jim Lucas -
Majdi S. Abbas -
Wallace Keith