This being a very very very long shot. Does anyone know of a way to reach an interactive human being at uhm... *sobs loudly* Network Solutions...... Before anyone tells me I should ditch them and move away, that's exactly what I tried. I moved all our domains away from them, and they seem to have pseudo-randomly chosen to refuse transfers of some of them, and yes even ones that have been paid till 2003. Too tired for this bureaucratic fight.... Paul Wouters Xtended Internet -- Broerdijk 27 Postbus 170 Tel: 31-24-360 39 19 6523 GM Nijmegen 6500 AD Nijmegen Fax: 31-24-360 19 99 The Netherlands The Netherlands info@xtdnet.nl
On Mon, 10 Dec 2001, Paul Wouters wrote:
This being a very very very long shot.
Does anyone know of a way to reach an interactive human being at uhm...
*sobs loudly*
Network Solutions......
1.877.438.8580 is the "partner's support center" where i speak to semi-clueful humans. i'll admit that i often have to hang up and try to get another operator who is helpful, but i generally get one. you may have to be in one of their special business associate partnerships to use that service, but often times no one asks for my partner ID anyway. good luck! deeann m.m. mikula director of operations telerama public access internet http://www.telerama.com 1.877.688.3200
On Mon, 10 Dec 2001, deeann mikula wrote:
1.877.438.8580 is the "partner's support center" where i speak to semi-clueful humans. i'll admit that i often have to hang up and try to get another operator who is helpful, but i generally get one.
you may have to be in one of their special business associate partnerships to use that service, but often times no one asks for my partner ID anyway.
Thanks. That number indeed worked. I had to call twice because the first representative of NetSol asked for the partner id number, and when I failed the test put me through into the subhuman queue. But the second person I called didn't ask me for it. Ofcourse, they couldn't help me with the failed transfers because I didn't have a ticket number, because they haven't emailed me yet about the failed transfers. I was advised to mail register@netsol.com.... I'm hoping my contact with GKG (the new registrar) will provide more help. So far, they've been more then excellent in helping me transfer all our domains away from Network Dominion. Thanks for the help people. As for Robert Gibson who mailed me and said he only lived 8 miles from them and offered to call them for me, can I reserve you for some other ways of creatively making (physical) contact? :) Paul -- "For security reasons, this e-mail is sent to you for information purposes only." --- Ibishotel.com website
participants (2)
-
deeann mikula -
Paul Wouters