We get them pretty often. Always the same email with a different movie and IP. If its one of our hotspots or "open" AP's. We just ignore it for the most part. If its a res/commercial customer we contact them and let them know someone is watching. Never has gone past the cookie cutter email we get from media sentry. Nick Olsen Network Operations (321) 205-1100 x106 ---------------------------------------- From: "David E. Smith" <dave@mvn.net> Sent: Friday, July 23, 2010 1:46 PM To: nanog@nanog.org Subject: Re: IPv4 Exhaustion... On Fri, Jul 23, 2010 at 12:11, Positively Optimistic < positivelyoptimistic@gmail.com> wrote:

How do ISPs handle RIAA notices when NATTING customers.. ? We have several customers that don't require public address space that could be moved to private.. We're reluctant to make the move due to legal liabilities..

On a related note, what's the best way to handle RIAA/MPAA requests for end-users that intentionally run "open" APs, especially when the notices don't show up for days or weeks (by which time the offender, a hotel guest, has long since moved on)? David Smith MVN.net