Example of good customer communication
28 Apr
2000
28 Apr
'00
8:50 p.m.
CSX experienced a communication outage this morning in their MCI/Worldcom supplied network. Here is an example of CSX's customer notification http://www.csxt.com/cus/pressview.cfm?ID=3191
28 Apr
28 Apr
11:33 p.m.
Sean Donelan wrote:
CSX experienced a communication outage this morning in their MCI/Worldcom supplied network. Here is an example of CSX's customer notification
Very well-written. Concise, to the point, and doesn't attempt to hide anything. -- North Shore Technologies, Cleveland, OH http://NorthShoreTechnologies.net sjsobol@NorthShoreTechnologies.net - 888.480.4NET - 216.619.2NET "Never attribute to malice events more properly attributed to corporate greed." --Me, March 28th, 2000
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participants (2)
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Sean Donelan
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Steve Sobol