Sean, great idea! May we point to your page from the Internet Storm Center? We've got an external links page at http://isc.sans.org/links.html that I'd like to put it on. Marc SANS ISC -----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Sean Donelan Sent: Thursday, August 30, 2007 2:27 PM To: nanog@merit.edu Subject: How to get help from your ISP for security problems I'm used to the fingerpointing, but I was amazed when I met a lot of security researchers which didn't seem to know about all the different things ISPs are doing to help customers avoid having their computers compromised by intrusions and repairing their computers afterwards. So I started putting together a web page of paid and free ISP security support links. If you are a national or large regional ISP in the US, send me your link and I'll add it. <http://www.donelan.com/ispsupport.html> Note: I haven't said how to get help from some other ISP.

On Thu, 30 Aug 2007, Sean Donelan wrote:

So I started putting together a web page of paid and free ISP security support links. If you are a national or large regional ISP in the US, send me your link and I'll add it.

<http://www.donelan.com/ispsupport.html>

Ok, uncle. I've heard from many professional services security groups. I was focused on consumer security, but I added a separate section for ISP professional services security pages. Like the consumer section, I'm limiting it ISPs that provide both network and security support at the customer's location. If possible, I prefer to keep the focus on consumer Internet security support and help sites rather than professional services marketing pages. But I'd also like people to see the wide variety of help ISPs make available. And to give some ammunition to security folks inside ISPs for you to show the people that make your web pages what other ISPs are doing. Some ISPs are doing a great job, other ISPs are pretty lame.