Can somebody from ticketmaster contact me off list? These arbitrary blocks are getting ridiculous, and we continue to field a large number of customer complaints from this. Also not impressed with front end customer support continuing to lay blame at the service provider's feet and spread misinformation to end users so they walk away washing their hands for a situation created by ticketmaster (*Oh, you must be sharing your IP with everyone else in your area*) Secondly, if anybody's had luck actually waking somebody up with some sort of sway or pull at ticketmaster, shoot me a line off list if you could. I'd be eternally grateful. Thanks! -- Ryan Gard
They’ve blocked a few of my end-user /24s and i’ve had zero luck getting them to unblock them. Just one more reason to hate them and not use them. They are the devil. -Mike
On Dec 3, 2017, at 19:34, Doug Barton <dougb@dougbarton.us> wrote:
On 12/02/2017 02:39 PM, Ryan Gard wrote: *Oh, you must be sharing your IP with everyone else in your area*
CGNAT by any chance?
On Sun, Dec 03, 2017 at 07:34:29PM -0800, Doug Barton wrote:
On 12/02/2017 02:39 PM, Ryan Gard wrote:
*Oh, you must be sharing your IP with everyone else in your area*
CGNAT by any chance?
... and yet: $ dig www.ticketmaster.com aaaa ; <<>> DiG 9.10.3-P4-Debian <<>> www.ticketmaster.com aaaa ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 28358 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;www.ticketmaster.com. IN AAAA ;; AUTHORITY SECTION: ticketmaster.com. 2560 IN SOA a1-157.akam.net. tmhostmaster.ticketmaster.com. 2991260818 600 600 1048576 2560
No NAT employed in any way, shape or form currently. On Sun, Dec 3, 2017 at 10:34 PM, Doug Barton <dougb@dougbarton.us> wrote:
On 12/02/2017 02:39 PM, Ryan Gard wrote:
*Oh, you must be sharing your IP with everyone else in your area*
CGNAT by any chance?
-- Ryan Gard
Ticketmaster would block old $employer SP networks too, no NAT, across many /21's Never did get it resolved, I think they just try and protect their own bot networks, end-users be damned. On Sat, Dec 2, 2017 at 2:39 PM, Ryan Gard <ryangard@gmail.com> wrote:
Can somebody from ticketmaster contact me off list?
These arbitrary blocks are getting ridiculous, and we continue to field a large number of customer complaints from this. Also not impressed with front end customer support continuing to lay blame at the service provider's feet and spread misinformation to end users so they walk away washing their hands for a situation created by ticketmaster (*Oh, you must be sharing your IP with everyone else in your area*)
Secondly, if anybody's had luck actually waking somebody up with some sort of sway or pull at ticketmaster, shoot me a line off list if you could. I'd be eternally grateful. Thanks! -- Ryan Gard
-- Brent Jones brent@brentrjones.com
participants (5)
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Brent Jones -
Doug Barton -
Matt Palmer -
mike.lyon＠gmail.com -
Ryan Gard