At 10:06 PM 10/30/95, William Allen Simpson wrote:

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From: briand@fonorola.net (Brian Dickson) I do wish you'd feel free to ask us these sorts of questions directly. You cut off his excellent rationale, which was (Quoting Matt Harrop):

# before I start butting heads with their # management, I want to be sure of the technical issues.

Now, here is exactly what you ought to desire -- an informed customer. Yet, you publically castigate him for asking a mailing list which deals with _exactly_ these technical issues.

My point was, he asked for no detailed technical information from us before his mail to the nanog list. By being more informed to start with, he will be better able to ask questions that will get him somewhere. This list is an excellent place to get a second opinion; but for a first opinion it would be best to talk to one's provider(s), due to their intimate knowledge of the particulars.

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Frankly, it is this sort of unenlightened, baseless opinion that gives Usenet its deserved reputation. It certainly doesn't reflect the level of professionalism that a reputable NSP should display, on this list in particular.

This rather surprises me, since I don't believe that this is a Usenet distributed list.

Actually, that was my point: the comment to which I replied was typical of the news swamp, not of this list. Sorry I wasn't more clear on that.

To conclude, this person states that he is a "service provider". Providers _should_ be multiply homed. This is encouraged!

Absolutely. We are multiply homed, and would recommend it to any large service provider. Please do not confuse our lack of guarantee for a discouragement. ----------------------------------------------------------------------------- Brian Dickson, Email: briand@istar.ca iSTAR internet, inc., Tel : (613) 780-2200 Suite 202, 250 Albert Street, Fax : (613) 780-6666 Ottawa, Ontario, Canada, K1P 6M1 http://www.istar.ca -----------------------------------------------------------------------------