Global Crossing/Ashburn - Anyone have RFO or ETA insight?

Folks - Since sometime early this morning, some traffic through Global Crossing in Ashburn has been experiencing packet loss and varying latency consistent with congestion. Global crossing's NOC confirms there is an multiple customer issue, but can't/won't/doesn't-know anything with respect to reason for outage or time to repair... Is anyone working on the other end of the problem who can share some insight? Thanks in advance; sorry to bother the list with operational matters... :-) /John

Since sometime early this morning, some traffic through Global Crossing in Ashburn has been experiencing packet loss and varying latency consistent with congestion. Global crossing's NOC confirms there is an multiple customer issue, but can't/won't/doesn't-know anything with respect to reason for outage or time to repair... Is anyone working on the other end of the problem who can share some insight?
Thanks in advance; sorry to bother the list with operational matters... :-)
presuming that they are working on it if they have symptoms, if you have actual technical symptoms, you may want to do a but more of a technical post. randy

john: on ops channel, gx senior eng says: o gx backbone crew knows of no multi-cust outage o gx noc knows of nomulti-cust outage so i very much doubt anyone on this list will have an eta for something no one seems to know about. maybe, rather than a public slam with no content, post some symptoms so someone can actually work on it. net geeks don't mind work, just need hard stuff on which to work. randy

Randy - I actually intentionally didn't post the details or ticket number, as I was looking for other folks already involved (once their NOC said it was a multiple customer issue with the ar2.dca2 router). If you're also affected or engaged on the problem, let me know. Thanks! /John At 5:41 PM -0700 6/21/06, Randy Bush wrote:
john:
on ops channel, gx senior eng says: o gx backbone crew knows of no multi-cust outage o gx noc knows of nomulti-cust outage
so i very much doubt anyone on this list will have an eta for something no one seems to know about.
maybe, rather than a public slam with no content, post some symptoms so someone can actually work on it.
net geeks don't mind work, just need hard stuff on which to work.
randy
participants (2)
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John Curran
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Randy Bush