Reduced ISP uptime after BGP annoucement
My company started partial BGP annoucements several months ago with our primary ISP, Qwest, and ever since BGP went active we have had more Qwest downtimes in 3 months than we had the previous 5 years. All of the downtimes have been within the qwest DIA group and not the deliver compenent group. Does anyone know if it is the policy of Qwest (or ISPs) to have lower uptime metrics for BGP customers or am I just experiancing lots of downtime with an ISP that is known for having lots of problems? Thanks Dylan
Dylan Ebner wrote:
Does anyone know if it is the policy of Qwest (or ISPs) to have lower uptime metrics for BGP customers or am I just experiancing lots of downtime with an ISP that is known for having lots of problems?
We do BGP to Qwest Internet and they've been as reliable as any other provider over the long haul. There have been 1-2 outages impacting our ELA in the last year - one of which was big enough to take down our MOE services across the state. I can't imagine a good reason to give lower metrics to our BGP customers. We assume the customers who want BGP really value their uptime moreso than others because they are investing more money in it. Now if I have an outage and limited staff to do client contact notifications, we'll call the BGP customers last since they are least affected. But that's about it as far as discriminatory treatment goes. Mike
participants (2)
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Dylan Ebner -
Mike Lewinski