Hi.. I might have missed the post, but braille on drive through has zero to do with a design mistake - it's practicality. The ATM manufacturer doesn't put out a "drive-through" and "walk-up" model - it puts out one, and
It's usually a legal risk deferrer decision to buy the ATM casing with Braille. Someone pointed out that Drive-Ups and Walk-Ups are the same, which it true for the internals but not Drive-Ups casing and moldings, which are adjusted for the average eye level of a person in a car, plus recessed, tiled monitors, etc. Basically, it costs x,xxx.xx to get the casing with Braille, and legal risk is valued at xx,xxx.xx (i.e. someone suing them because it doesn't have Braille). Better safe then sorry in risk management. I wouldn't view this is a lapse in deign decision, more of an obscure design decision. Shawn Jackson Systems Administrator Horizon USA 1190 Trademark Dr #107 Reno NV 89521 www.horizonusa.com Email: sjackson@horizonusa.com Phone: (775) 858-2338 (800) 325-1199 x338 -----Original Message----- From: Damian Gerow [mailto:damian@sentex.net] Sent: Friday, September 19, 2003 11:34 AM To: nanog@nanog.org Subject: Re: Worst design decisions? Thus spake Mike Donahue (mdonahue@WATG.com) [19/09/03 15:28]: then
it's up to whomever to mount it. Simpler just to put braille on the kit and ship, and not worry about it.
But the bank, who chooses to mount the Braille-enabled machine as drive through, orders the Braille added, do they not? (As to whether or not this is a good idea, I'm keeping away from.)
It's usually a legal risk deferrer decision to buy the ATM casing with Braille. Someone pointed out that Drive-Ups and Walk-Ups are the same, which it true for the internals but not Drive-Ups casing and moldings, which are adjusted for the average eye level of a person in a car, plus recessed, tiled monitors, etc.
Basically, it costs x,xxx.xx to get the casing with Braille, and legal risk is valued at xx,xxx.xx (i.e. someone suing them because it doesn't have Braille).
Better safe then sorry in risk management. I wouldn't view this is a lapse in deign decision, more of an obscure design decision.
overdesigned rather than poorly designed. even if nobody can use it, it's just an extraneous feature. an atm built into the concrete that you'd have to stop short of and get out of your car to use. now that would be poorly designed. s.
participants (2)
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Shawn Jackson
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steve uurtamo