Re: Exodus "locking down" customer gear due to bankruptcy?
On 06:03 PM 10/1/2001 -0400, Tim Wilde wrote:
Perhaps your sources are confused by changed procedures; in Boston I've seen signs posted that equipment can no longer be carried in or out via the lobby area, and must traverse the shipping & receiving area, but no evidence of customers being prevented from leaving; in fact, I'm pretty certain that there's no such restriction being enforced.
How odd. In Chicago, I had boxes that had been shipped and held in their shipping and receiving which I was forced to take into the lobby for the purpose of unpacking and putting the equipment on carts before I was allowed to take them into the colo and install in our cabinets. The reverse procedure was used to pack up the boxes I was shipping home, I had to take the equipment out of the colo to the lobby and THEN pack it up, IN THE LOBBY. Needless to say, I found this policy a royal pain in the youknowwhat. They claim this is a company-wide policy, but if it is it hasn't been enforced in Seattle (SE2) or in DC (DC2). I have yet to test how they enforce it in Santa Clara (SC4). jc
On Tue, 2 Oct 2001, JC Dill wrote:
How odd. In Chicago, I had boxes that had been shipped and held in their shipping and receiving which I was forced to take into the lobby for the purpose of unpacking and putting the equipment on carts before I was allowed to take them into the colo and install in our cabinets. The reverse procedure was used to pack up the boxes I was shipping home, I had to take the equipment out of the colo to the lobby and THEN pack it up, IN THE LOBBY. Needless to say, I found this policy a royal pain in the youknowwhat. They claim this is a company-wide policy, but if it is it hasn't been enforced in Seattle (SE2) or in DC (DC2). I have yet to test how they enforce it in Santa Clara (SC4).
Having installed equipment in 5 different Exodus facilities within a period of a week(little time to change policies) the only thing I found consistent at the individual sites was extreme inconsistency.
* JC Dill (nanog@vo.cnchost.com) [10/03/01 00:27]:
How odd. In Chicago, I had boxes that had been shipped and held in their shipping and receiving which I was forced to take into the lobby for the purpose of unpacking and putting the equipment on carts before I was allowed to take them into the colo and install in our cabinets. The reverse procedure was used to pack up the boxes I was shipping home, I had to take the equipment out of the colo to the lobby and THEN pack it up, IN THE LOBBY. Needless to say, I found this policy a royal pain in the youknowwhat. They claim this is a company-wide policy, but if it is it hasn't been enforced in Seattle (SE2) or in DC (DC2). I have yet to test how they enforce it in Santa Clara (SC4).
The Chicago IDC had always claimed this was their policy (no cardboard was allowed into the datacenter because it supposedly can sometimes set off their moisture alarms), however, I didn't see it enforced in practice until within the last year (as was evidenced by the fact that we had stacks of boxes in our cage most of the time a couple years ago). But in general, the Chicago IDC hasn't been consistent within it's own walls, not to mention with how the other IDC's operate. -- Mike Jones mike@biggorilla.com
participants (3)
-
JC Dill -
mike＠biggorilla.com -
Patrick Greenwell