I will not ask if anyone at Comcast has a clue, because I do not need any dvds. If this not correct, I would appreciate hearing from anyone whose clue-ness exceeds 15%. The rest is a description/rant about comcast's policy as described to me by a couple of tech people reached by following voice mail from 1-800-comcast which really should be 1-800-328-7448. The current comcast policy seems to be to backhole mail servers at random. Safeport's internal mail server which is the source of no spam (cause only we guys can use it) was blackholed either at random, or because we sent one email to a comcast customer. As if that is not bad enough only comcast customers can complain. The link given on the bounce email: http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627 A pattern can apparently be discerned from a single email. The comcast guys at better at pattern recognition than most of us. Unlike AOL there is no person that can be mailed or contacted. Neither the link on the above page or blacklist_comcastnet@cable.comcast.com will respond except to (they claim) complains from individual customers. I guess the message is you better use gmail if you are a comcast customer. I really don't mean this to start an endless thread. On the off chance that there is someone who can and will explain the logic behind this policy and or perhaps do something about it, that would be useful. Otherwise there is not much point in berating idiots. _____ Douglas Denault http://www.safeport.com doug@safeport.com Voice: 301-469-8766 Fax: 301-469-0601
Didn't we all figure out years ago that, when using a telephone or cable company for Internet service, you have to just use the pipe and get your services (mail, news, etc.) elsewhere? Bemoaning the poor quality of telco/cableco mail servers is kind of like wishing that the rain wouldn't be so damn wet. doug@safeport.com wrote:
The current comcast policy seems to be to backhole mail servers at random.
Albert Meyer wrote:
Didn't we all figure out years ago that, when using a telephone or cable company for Internet service, you have to just use the pipe and get your services (mail, news, etc.) elsewhere? Bemoaning the poor quality of telco/cableco mail servers is kind of like wishing that the rain wouldn't be so damn wet.
I just know you meant to add "with the exception of those few telco mail servers that are run well". -Jack
On 2/7/07, doug@safeport.com <doug@safeport.com> wrote:
As if that is not bad enough only comcast customers can complain. The link given on the bounce email:
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627
A pattern can apparently be discerned from a single email. The comcast guys at better at pattern recognition than most of us. Unlike AOL there is no person that can be mailed or contacted. Neither the link on the above page or blacklist_comcastnet@cable.comcast.com will respond except to (they claim) complains from individual customers.
Actually, http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627 links you to http://www.comcastsupport.com/rbl aka http://www.comcastsupport.com/sdcxuser/lachat/user/Blockedprovider.asp That form does not indicate that only Comcast users may use it. Its target is actually administrators of an IP address whose mail got blocked. I've used it before, and it has actually worked for me. Regards, Al Iverson Who does not work for Comcast. -- Al Iverson on Spam and Deliverabilty, see http://www.spamresource.com Message copyright 2007 by Al Iverson. For posts to SPAM-L, permission is granted only to this lists's owners to redistribute to their sub- scribers and to archive this message on site(s) under their control.
On 2/8/07, Al Iverson <aliversonchicagolists@gmail.com> wrote:
Actually, http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18627 links you to http://www.comcastsupport.com/rbl aka http://www.comcastsupport.com/sdcxuser/lachat/user/Blockedprovider.asp
What Al said, in spades. That blacklist_comcastnet address IS the right address to use and that form feeds to it. --srs
participants (5)
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Al Iverson
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Albert Meyer
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doug@safeport.com
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Jack Bates
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Suresh Ramasubramanian