I know that C&W was supposed to close their US ops, and then it went to re-org and became C&W America or something of the sort, but does anyone here have a clue as to their new support info? Because just a week or so ago 800-486-9932 got me to a real human for support, and now it just rings and rings. And.... $ dig www.cw.net @ns.cw.net ; <<>> DiG 9.2.2 <<>> www.cw.net @ns.cw.net ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35298 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION: ;www.cw.net. IN A ;; AUTHORITY SECTION: cw.net. 600 IN SOA ns1.cw.net. hostmaster.cw.net. 2004031502 3600 600 3600000 600 ;; Query time: 48 msec ;; SERVER: 204.70.128.1#53(ns.cw.net) ;; WHEN: Mon Mar 15 19:40:25 2004 ;; MSG SIZE rcvd: 79 So, anyone else using C&W who might know how I can report a flapping BGP session & open a ticket? TIA, Mike