Email to text - vtext.com blacklisting ip
Hi, I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors: telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host. Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on. Thank you.
If it's critical I'd suggest a service than can depended on... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble. Sent from my Verizon, Samsung Galaxy smartphone -------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip If it's critical I'd suggest a service than can depended on... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones. Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
Personally PagerDuty and their API. Serious stuff is a phone call (something I rarely get after hours). Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 16, 2016 7:34 PM, "Sam Norris" <Sam@sandiegobroadband.com> wrote:
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones.
Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
Unfortunately I am not in the same boat here in Milwaukee WI all messages to vtext.com personal and business on greater that four subnets that we own are being delivered. I would suspect what you are seeing may be a local problem to be resolved soon. -- Onward!, Jason Hellenthal, Systems & Network Admin, Mobile: 0x9CA0BD58, JJH48-ARIN On Aug 16, 2016, at 18:33, Sam Norris <Sam@SanDiegoBroadband.com> wrote: Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones. Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
It's worth looking at the $40 Adafruit FONA cellular modem with inexpensive Ting month-to-month cellular service. We've been using it and it's great! I'm happy to share my simple Raspberry Pi serial port glue code that connects to Intermapper's paging interface via a local web service. Add a GPS board and you can make it double as a GPS-based time server, since FONA will extract time and latlong from GPS and make it accessible via the serial port. -mel beckman -mel beckman
On Aug 16, 2016, at 5:10 PM, Seth Mattinen <sethm@rollernet.us> wrote:
On 8/16/16 16:33, Sam Norris wrote: We are a Verizon subscriber so I am paying, it is not a free service.
Verizon does have an enterprise messaging service with API hooks, such as using SNPP instead of email-to-sms.
~Seth
We use Zang.io and are very happy. Be careful when using long codes (10 digit numbers) as if you send too many messages out in a day (500+) the larger carriers such as Verizon will start blocking you. As Jeff mentioned if your monitoring tool is onsite and the internet goes down then it's worthless. In our case it's in another DC so if everything goes down we still get alerts. You can also try twilio and telnyx. On Tue, Aug 16, 2016 at 7:33 PM, Sam Norris <Sam@sandiegobroadband.com> wrote:
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones.
Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
This subject pops up every 6 months and it's a problem that can be solved 100 ways. One way we did it at Team Cymru was install a foxbox sms gateway in our datacenter. It was a pain to get working, (mainly due to some miscommunication with the Italian support team), but one we got past a few problems it works flawlessly for all alerts. If alerts are unack'd for a specific amount of time, escalation alerts go out via email-to-sms AND SMS to a broader group to ensure someone gets the message. Thanks, Scott On Wed, Aug 17, 2016 at 5:31 AM, Dovid Bender <dovid@telecurve.com> wrote:
We use Zang.io and are very happy. Be careful when using long codes (10 digit numbers) as if you send too many messages out in a day (500+) the larger carriers such as Verizon will start blocking you. As Jeff mentioned if your monitoring tool is onsite and the internet goes down then it's worthless. In our case it's in another DC so if everything goes down we still get alerts. You can also try twilio and telnyx.
On Tue, Aug 16, 2016 at 7:33 PM, Sam Norris <Sam@sandiegobroadband.com> wrote:
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones.
Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
-- Scott
Just a heads up to everyone with these suggestions, Mike is complaining the thought of using a paid service for a "critical" function to be a waste of bandwidth. He will then block your email address. Just thought I'd save everyone's time from trying to help him. He is only concerned about fixing the free service and not a solution to the problem. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Aug 17, 2016 10:48 AM, "Scott Fisher" <littlefishguy@gmail.com> wrote:
This subject pops up every 6 months and it's a problem that can be solved 100 ways. One way we did it at Team Cymru was install a foxbox sms gateway in our datacenter. It was a pain to get working, (mainly due to some miscommunication with the Italian support team), but one we got past a few problems it works flawlessly for all alerts. If alerts are unack'd for a specific amount of time, escalation alerts go out via email-to-sms AND SMS to a broader group to ensure someone gets the message.
Thanks, Scott
On Wed, Aug 17, 2016 at 5:31 AM, Dovid Bender <dovid@telecurve.com> wrote:
We use Zang.io and are very happy. Be careful when using long codes (10 digit numbers) as if you send too many messages out in a day (500+) the larger carriers such as Verizon will start blocking you. As Jeff mentioned if your monitoring tool is onsite and the internet goes down then it's worthless. In our case it's in another DC so if everything goes down we still get alerts. You can also try twilio and telnyx.
On Tue, Aug 16, 2016 at 7:33 PM, Sam Norris <Sam@sandiegobroadband.com> wrote:
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones.
Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
-- Scott
That’s fine. The surrounding discussion is likely helpful to other nanogen. -mel
On Aug 17, 2016, at 7:53 AM, Josh Luthman <josh@imaginenetworksllc.com> wrote:
Just a heads up to everyone with these suggestions, Mike is complaining the thought of using a paid service for a "critical" function to be a waste of bandwidth. He will then block your email address.
Just thought I'd save everyone's time from trying to help him. He is only concerned about fixing the free service and not a solution to the problem.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 17, 2016 10:48 AM, "Scott Fisher" <littlefishguy@gmail.com> wrote:
This subject pops up every 6 months and it's a problem that can be solved 100 ways. One way we did it at Team Cymru was install a foxbox sms gateway in our datacenter. It was a pain to get working, (mainly due to some miscommunication with the Italian support team), but one we got past a few problems it works flawlessly for all alerts. If alerts are unack'd for a specific amount of time, escalation alerts go out via email-to-sms AND SMS to a broader group to ensure someone gets the message.
Thanks, Scott
On Wed, Aug 17, 2016 at 5:31 AM, Dovid Bender <dovid@telecurve.com> wrote:
We use Zang.io and are very happy. Be careful when using long codes (10 digit numbers) as if you send too many messages out in a day (500+) the larger carriers such as Verizon will start blocking you. As Jeff mentioned if your monitoring tool is onsite and the internet goes down then it's worthless. In our case it's in another DC so if everything goes down we still get alerts. You can also try twilio and telnyx.
On Tue, Aug 16, 2016 at 7:33 PM, Sam Norris <Sam@sandiegobroadband.com> wrote:
Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones.
Sam
-----Original Message----- From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer Sent: Tuesday, August 16, 2016 4:17 PM To: Josh Luthman; Mike Cc: NANOG list Subject: RE: Email to text - vtext.com blacklisting ip
I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service for anything critical is asking for trouble.
Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message -------- From: Josh Luthman <josh@imaginenetworksllc.com> Date: 8/16/16 6:09 PM (GMT-05:00) To: Mike <mike-nanog@tiedyenetworks.com> Cc: NANOG list <nanog@nanog.org> Subject: Re: Email to text - vtext.com blacklisting ip
If it's critical I'd suggest a service than can depended on...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote:
Hi,
I have a server that monitors my network and issues text messages if there are events of note that require human intervention. There is some process filtering that ensures it also is not able to issue more than 1 alert maximum per 5 minutes, to ensure it doesn't flood pagers with messages all screaming the sky is falling when things are not going well. Recently however, this server is no longer able to deliver messages to vtext.com - it gets nothing but 554 errors:
telnet 69.78.67.53 25 Trying 69.78.67.53... Connected to 69.78.67.53. Escape character is '^]'. 554 txslspamp10.vtext.com Connection closed by foreign host.
Granted on some days during challenging times it can send 30 or 40 messages before we get to it and get it squelched / silenced, but it's otherwise reasonably well behaved IMHO and I don't think we are any heavy volume sender. So I am trying to figure out why it's blacklisted then and am rolling snake eyes. If anyone who is an admin for verizon or who has any insight to share I'd certainly appreciate it. Email to text is a critical function we depend on.
Thank you.
-- Scott
We’d experienced similar, plus, email to text doesn’t work if the path between alerting system and email gateway is broken. We bought a few of these cellular gateways: http://www.smseagle.eu/ Then I went into a t-mobile store and bought a few $25/mo SIM cards, put credit card on file to auto renew each month, slapped them in, and pointed our NMS’s at them. Now we can send SMS alerts from each facility and have had no reliability issues. There’s an easy to write for http interface, and many common things, like Zabbix or Nagios, already have modules written. David On 8/16/16, 7:33 PM, "NANOG on behalf of Sam Norris" <nanog-bounces@nanog.org on behalf of Sam@SanDiegoBroadband.com> wrote: Same boat... We are sending messages to PHONENUMBER@vtext.com and getting bouncebacks or lost items. I assume its because some limits are now being put into place. We are a Verizon subscriber so I am paying, it is not a free service. But .... I am totally up for paid services if you can recommend some that will reliably get us texts to our verizon phones. Sam > -----Original Message----- > From: NANOG [mailto:nanog-bounces@nanog.org] On Behalf Of Ryan, Spencer > Sent: Tuesday, August 16, 2016 4:17 PM > To: Josh Luthman; Mike > Cc: NANOG list > Subject: RE: Email to text - vtext.com blacklisting ip > > I agree. Pay Pager duty or a SMS gateway with a SLA. Relying on the free service > for anything critical is asking for trouble. > > > > Sent from my Verizon, Samsung Galaxy smartphone > > > -------- Original message -------- > From: Josh Luthman <josh@imaginenetworksllc.com> > Date: 8/16/16 6:09 PM (GMT-05:00) > To: Mike <mike-nanog@tiedyenetworks.com> > Cc: NANOG list <nanog@nanog.org> > Subject: Re: Email to text - vtext.com blacklisting ip > > If it's critical I'd suggest a service than can depended on... > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Aug 16, 2016 5:45 PM, "Mike" <mike-nanog@tiedyenetworks.com> wrote: > > > Hi, > > > > > > I have a server that monitors my network and issues text messages if > > there are events of note that require human intervention. There is some > > process filtering that ensures it also is not able to issue more than 1 > > alert maximum per 5 minutes, to ensure it doesn't flood pagers with > > messages all screaming the sky is falling when things are not going well. > > Recently however, this server is no longer able to deliver messages to > > vtext.com - it gets nothing but 554 errors: > > > > > > telnet 69.78.67.53 25 > > Trying 69.78.67.53... > > Connected to 69.78.67.53. > > Escape character is '^]'. > > 554 txslspamp10.vtext.com > > Connection closed by foreign host. > > > > Granted on some days during challenging times it can send 30 or 40 > > messages before we get to it and get it squelched / silenced, but it's > > otherwise reasonably well behaved IMHO and I don't think we are any heavy > > volume sender. So I am trying to figure out why it's blacklisted then and > > am rolling snake eyes. If anyone who is an admin for verizon or who has > > any insight to share I'd certainly appreciate it. Email to text is a > > critical function we depend on. > > > > > > Thank you. > > > > > >
Then I went into a t-mobile store and bought a few $25/mo SIM cards, put credit card on file to auto renew each month, slapped them in, and pointed our NMS’s at them.
Since this comes up from time to time, here's the cheapest US SIM plans I know of. Tracfone BYOD runs on AT&T or Verizon (the latter is LTE only) and the cheapest plan is $18 for 90 days if you sign up and autorenew. That gives you 180 SMS. and if you want them 180 mins of voice and 180MB of data, unused rolls over. Customer service is OK, seems to be in the US, aimed at a bilingual Spanish/English market. Airvoice Wireless runs on AT&T. Their $10/mo plan is good for 500 SMS/mo, no rollover. Their $20/mo plan has unmetered SMS and voice. They have very good US-based customer service. R's, John
The "Ting" MVNO is owned/run by the Tucows people (remember them!) and runs on either Sprint or T-Mobile's network depending on where you are. For very low data rate OOB access type things it can be as low as $10/mo for an active LTE SIM card. https://ting.com/rates?ab=1 On Thu, Aug 18, 2016 at 10:51 AM, John Levine <johnl@iecc.com> wrote:
Then I went into a t-mobile store and bought a few $25/mo SIM cards, put credit card on file to auto renew each month, slapped them in, and pointed our NMS’s at them.
Since this comes up from time to time, here's the cheapest US SIM plans I know of.
Tracfone BYOD runs on AT&T or Verizon (the latter is LTE only) and the cheapest plan is $18 for 90 days if you sign up and autorenew. That gives you 180 SMS. and if you want them 180 mins of voice and 180MB of data, unused rolls over. Customer service is OK, seems to be in the US, aimed at a bilingual Spanish/English market.
Airvoice Wireless runs on AT&T. Their $10/mo plan is good for 500 SMS/mo, no rollover. Their $20/mo plan has unmetered SMS and voice. They have very good US-based customer service.
R's, John
Tings pricing looks really good. Anyone know of an equiv in Canada? Sean On Thu, Aug 18, 2016 at 11:59 AM, Eric Kuhnke <eric.kuhnke@gmail.com> wrote:
The "Ting" MVNO is owned/run by the Tucows people (remember them!) and runs on either Sprint or T-Mobile's network depending on where you are.
For very low data rate OOB access type things it can be as low as $10/mo for an active LTE SIM card.
On Thu, Aug 18, 2016 at 10:51 AM, John Levine <johnl@iecc.com> wrote:
Then I went into a t-mobile store and bought a few $25/mo SIM cards, put credit card on file to auto renew each month, slapped them in, and pointed our NMS’s at them.
Since this comes up from time to time, here's the cheapest US SIM plans I know of.
Tracfone BYOD runs on AT&T or Verizon (the latter is LTE only) and the cheapest plan is $18 for 90 days if you sign up and autorenew. That gives you 180 SMS. and if you want them 180 mins of voice and 180MB of data, unused rolls over. Customer service is OK, seems to be in the US, aimed at a bilingual Spanish/English market.
Airvoice Wireless runs on AT&T. Their $10/mo plan is good for 500 SMS/mo, no rollover. Their $20/mo plan has unmetered SMS and voice. They have very good US-based customer service.
R's, John
-- -- Sean Watkins 403-629-6152
There isn't, really, the closest you can get (on a GSM-derived, LTE network) is probably a pay-as-you-go data plan per GB on one of Rogers' sub-brands Fido or Chatr. On Thu, Aug 18, 2016 at 11:49 AM, Sean Watkins <sean.watkins@gmail.com> wrote:
Tings pricing looks really good.
Anyone know of an equiv in Canada?
Sean
On Thu, Aug 18, 2016 at 11:59 AM, Eric Kuhnke <eric.kuhnke@gmail.com> wrote:
The "Ting" MVNO is owned/run by the Tucows people (remember them!) and runs on either Sprint or T-Mobile's network depending on where you are.
For very low data rate OOB access type things it can be as low as $10/mo for an active LTE SIM card.
On Thu, Aug 18, 2016 at 10:51 AM, John Levine <johnl@iecc.com> wrote:
Then I went into a t-mobile store and bought a few $25/mo SIM cards, put credit card on file to auto renew each month, slapped them in, and pointed our NMS’s at them.
Since this comes up from time to time, here's the cheapest US SIM plans I know of.
Tracfone BYOD runs on AT&T or Verizon (the latter is LTE only) and the cheapest plan is $18 for 90 days if you sign up and autorenew. That gives you 180 SMS. and if you want them 180 mins of voice and 180MB of data, unused rolls over. Customer service is OK, seems to be in the US, aimed at a bilingual Spanish/English market.
Airvoice Wireless runs on AT&T. Their $10/mo plan is good for 500 SMS/mo, no rollover. Their $20/mo plan has unmetered SMS and voice. They have very good US-based customer service.
R's, John
-- -- Sean Watkins 403-629-6152
Tings pricing looks really good.
Anyone know of an equiv in Canada?
There isn't one. Ting is run by Tucows who are located in Toronto. They'd love to provide similar service in Canada, but the network operators aren't interested. R's, John
In article <CAN9qwJ-nH6gqrxy-K=GxKhbTzmzyC=8qA8AxO4DYvncxz5Dffg@mail.gmail.com> you write:
If it's critical I'd suggest a service than can depended on...
Pretty much any VoIP provider has an API you can use to send SMS for 5c each or less. Or if you're worried about your upstream connection dying, the cheap GSM modem is a good option. R's, John
greetings, On 08/16/2016 11:51 PM, John Levine wrote:
In article <CAN9qwJ-nH6gqrxy-K=GxKhbTzmzyC=8qA8AxO4DYvncxz5Dffg@mail.gmail.com> you write:
If it's critical I'd suggest a service than can depended on...
Pretty much any VoIP provider has an API you can use to send SMS for 5c each or less. Or if you're worried about your upstream connection dying, the cheap GSM modem is a good option.
R's, John
honestly, if the backhauls to your NOC go down, you will not be able to send email-to-sms messages at all. a dial-up solution with a fee is the best option, imho. also best to use a 'collapsible rover' to keep pages to a minimum ;) (with a proper nod to the internet of 1996) regards, J
participants (14)
-
David Hubbard -
Dovid Bender -
Eric Kuhnke -
J. Hellenthal -
Jeff -
John Levine -
Josh Luthman -
Mel Beckman -
Mike -
Ryan, Spencer -
Sam Norris -
Scott Fisher -
Sean Watkins -
Seth Mattinen