What happened to Rich Senas FAQ that used to be on NANOG website? -M At 05:17 PM 2/7/2001 -0500, you wrote:

What sort of software do people use to manage various tasks? Something like a helpdesk or ticketing system, where users can report problems, etc.

-- James S. Smith Systems Administrator +1 416 408-4448 x257 james@mobshop.com www.mobshop.com <http://www.mobshop.com>

Regards, -- Martin Hannigan hannigan@fugawi.net Fugawi Networks Engineering Boston, MA http://www.fugawi.net Ph: 617.742.2693 Fax: 617.742.2300