I've found in the past that the Zayo escalation lists are very helpful in getting something resolved. They may not answer but I've left messages before and heard back from someone who can get stuff done. https://tranzact.zayo.com/#!/escalation-lists On Tue, Apr 14, 2020 at 1:45 AM Deepak Jain <deepak@ai.net> wrote:

Seconded -

We have an issue that may become operational very soon. All of our contacts at Zayo have left/retired/etc including C-level types.

Off list is great.

Thanks in advance,

Deepak

-----Original Message----- From: NANOG <nanog-bounces+deepak=ai.net@nanog.org> On Behalf Of Mike Lyon Sent: Tuesday, April 14, 2020 1:56 AM To: NANOG list <nanog@nanog.org> Subject: Any Zayo peeps on the list?

Howdy!

Any Zayo peeps on the list? Seeing some packet loss on your network and your NCC seems to be clueless.

Please shoot me an email offlist.

Thank You, Mike