What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest-IX http://www.midwest-ix.com
We use various tools for monitoring here. Pingdom for external monitoring, Observium for internal and SmokePing for internal/external. As far as Pingdom goes, we ended up paying for 3 years to lock in pricing because it keeps going up and the service doesn't improve, but it is useful. I need to find an alternative prior to the next renewal. -- Jason Canady Unlimited Net, LLC Responsive, Reliable, Secure On 4/11/17 6:57 PM, Mike Hammett wrote:
What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
Hi Mike, We have customers that use Cisco IPSLA or juniper RPM to the actual SLA test, then use an NMS system to collect and report on that data. So I suppose depending on what you mean by monitoring there are a few options. 1. Real time graphing collected via SNMP 2. Proactive alerting based on threshold configuration 3. Reporting on SLA based on contractual obligations. 4. Central provisioning of the individual tests. I’m a little biased as I work for a monitoring company, but if you let me know what you mean by monitoring I can try help out. regards Alan
On 12 Apr 2017, at 2:35 PM, Jason Canady <jason@unlimitednet.us> wrote:
We use various tools for monitoring here. Pingdom for external monitoring, Observium for internal and SmokePing for internal/external.
As far as Pingdom goes, we ended up paying for 3 years to lock in pricing because it keeps going up and the service doesn't improve, but it is useful. I need to find an alternative prior to the next renewal.
--
Jason Canady Unlimited Net, LLC Responsive, Reliable, Secure
On 4/11/17 6:57 PM, Mike Hammett wrote:
What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
-- Alan Kemp Support: 0861 IRISNS (474767) or +27 21140 IRIS (4747) Mobile: +27 83 257 5970 IRIS Network Systems
LogicMonitor is an excellent all-inclusive SaaS solution: https://www.logicmonitor.com/ ᐧ On Wed, Apr 12, 2017 at 6:40 AM, Alan Kemp <alan@irisns.com> wrote:
Hi Mike,
We have customers that use Cisco IPSLA or juniper RPM to the actual SLA test, then use an NMS system to collect and report on that data.
So I suppose depending on what you mean by monitoring there are a few options. 1. Real time graphing collected via SNMP 2. Proactive alerting based on threshold configuration 3. Reporting on SLA based on contractual obligations. 4. Central provisioning of the individual tests.
I’m a little biased as I work for a monitoring company, but if you let me know what you mean by monitoring I can try help out.
regards
Alan
On 12 Apr 2017, at 2:35 PM, Jason Canady <jason@unlimitednet.us> wrote:
We use various tools for monitoring here. Pingdom for external monitoring, Observium for internal and SmokePing for internal/external.
As far as Pingdom goes, we ended up paying for 3 years to lock in pricing because it keeps going up and the service doesn't improve, but it is useful. I need to find an alternative prior to the next renewal.
--
Jason Canady Unlimited Net, LLC Responsive, Reliable, Secure
On 4/11/17 6:57 PM, Mike Hammett wrote:
What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
-- Alan Kemp Support: 0861 IRISNS (474767) or +27 21140 IRIS (4747) Mobile: +27 83 257 5970 IRIS Network Systems
-- Joe Flowers Systems Engineer 512.666.0611 jflowers@atlassian.com <http://atlassian.com/careers>
Thousandeyes works well, but it's also really expensive. On Fri, Apr 14, 2017 at 12:15 PM, Joe Flowers <jflowers@atlassian.com> wrote:
LogicMonitor is an excellent all-inclusive SaaS solution: https://www.logicmonitor.com/ ᐧ
On Wed, Apr 12, 2017 at 6:40 AM, Alan Kemp <alan@irisns.com> wrote:
Hi Mike,
We have customers that use Cisco IPSLA or juniper RPM to the actual SLA test, then use an NMS system to collect and report on that data.
So I suppose depending on what you mean by monitoring there are a few options. 1. Real time graphing collected via SNMP 2. Proactive alerting based on threshold configuration 3. Reporting on SLA based on contractual obligations. 4. Central provisioning of the individual tests.
I’m a little biased as I work for a monitoring company, but if you let me know what you mean by monitoring I can try help out.
regards
Alan
On 12 Apr 2017, at 2:35 PM, Jason Canady <jason@unlimitednet.us> wrote:
We use various tools for monitoring here. Pingdom for external monitoring, Observium for internal and SmokePing for internal/external.
As far as Pingdom goes, we ended up paying for 3 years to lock in pricing because it keeps going up and the service doesn't improve, but it is useful. I need to find an alternative prior to the next renewal.
--
Jason Canady Unlimited Net, LLC Responsive, Reliable, Secure
On 4/11/17 6:57 PM, Mike Hammett wrote:
What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com
Midwest-IX http://www.midwest-ix.com
-- Alan Kemp Support: 0861 IRISNS (474767) or +27 21140 IRIS (4747) Mobile: +27 83 257 5970 IRIS Network Systems
-- Joe Flowers
Systems Engineer
512.666.0611
jflowers@atlassian.com
On 12 April 2017 at 01:57, Mike Hammett <nanog@ics-il.net> wrote: Hey,
What do you guys use for monitoring of SLAs, be it an upstream or a downstream SLA? I know of a couple services, just looking to see who's doing what and how they like it.
It might be useful to understand what type of data are you expecting out. Bunch of kit out there Accedian, Creanord, Netrounds, JDSU, Exfo, Polystar... Personally for me important things are: a) full-mesh, any pop to any pop b) high resolution, I want to know at least down to 10ms (100pps * cos * pops - may not be trivial amount of traffic) c) multiple CoS for all paths d) ability to discriminate measurement by SPORT (to troubleshoot ECMP issues) e) 1us or better precision for 2way jitter, latency f) good API to configure, to get data out, to get alerts out g) verify that received data is same as send (to find out if network has mangled bits) - this is very rare feature for some reason 1us or better precision basically removes all virtualised setups, because SR-IOV does not provide access to HW timestamping today. So you'll need dedicated HW for it, and vast majority of these shops only offer HW timestamping in the the upper range of the products. Personally I like Creanord, in previous life I've worked with them and found them to be knowledgeable and reactive partner. They've recently released new small/affordable boxes with HW timestamping. But are lacking in some department, like no data validity checking today, and GUI creation of full-mesh measurement is quite a chore as you need to individually pick interfaces. Latter isn't so big deal for me, as I'd do it programmatically anyhow, but may be big deal to others. I know that both are on the table to be fixed. If precision and resolution are not important and you're happy to write your tooling to present the data and alert, you can probably get away with CSCO IP SLA and/or JNPR RPM. Coworker of mine has written very convenient and high performance IP SLA responder, so that you don't have to buy several expensive Cisco boxes just to respond to the queries - https://github.com/cmouse/ip-sla-responder -- ++ytti
participants (6)
-
Alan Kemp -
Jason Canady -
Joe Flowers -
Mike Hammett -
Saku Ytti -
Tyler Conrad