To: salo@msc.edu (Tim Salo) Date: Mon, 16 Dec 1996 17:16:40 -0500 (EST) From: dvv@sprint.net (Dima Volodin) [...]

...

So, do I understand you correctly as saying that you have no interest in helping your customers understand the state of your service?

No, I neither have said nor intend to say anything like that.

Yes, I was being a bit unfair. Rather, I should have asked: "How do you recommend that your customers proactively monitor the status of your network and the wider Internet?" I took a quick look at the SprintLink handbook, but probably missed the recommendation. -tjs