Re: Lazy network operators - NOT
... Margin pressure makes it impossible for most "broadband" service providers to even catalogue known-defect customer systems or process complaints about them.
What is the estimated cost per subscriber of such an operation in your opinion and where should it be to make it feasible? Off-the-shelf automation can accomplish this for pennies per subscriber per month, keeping the catalogs up to date and informing users automatically.
let me drive deeper into what i mean by "margin pressure". it means every penny-per-month has already been allocated ("pre-spent") and if some group (like the abuse desk if there even is one) wants even one of those pennies- per-month then they will need SVP approval, which they aren't going to get.
After deployment there is a smallish support burst, but after the levels of infection plummet and stay at levels two orders of magnitude lower than prior situation, queues will shorten and customers will be significantly more happy.
you know that, and i know that, and we agree on that. but the SVP in question does not know that and cannot be convinced of that. this short sightedness used to be a uniquely US/Canada business phenomenon but i now see that we've exported it to europe and are working hard to get it into asia and latin america now. if you want an SVP to say yes, then to cover their own ass they have to be able to prove that revenue will increase in the medium/long term or that costs will increase in the short term. your story -- which i agree with -- is that at a slight cost increase in the short term they can reduce costs in the medium/long term. that won't fly, anywhere in the world that "broadband" has taken hold. "revenue neutral, cost increase" is many words as that SVP will be able to speak before they're standing on a street corner selling pencils (...again).
I would expect the community who uses similar blackhole criteria as you to be fairly insignificant to the spammers revenue stream. So the stream must be cut at the source, not just fending off the 1% somewhere.
you are all going to have to do this. questions which remain are: (1) will we each maintain our own private list of broadband networks or will there be a good/fast/cheap/global aggregator of such information? and (2) what is the magnitude and slope of the volume-over-time of spam-from-"broadbanders" that will make the average edge/customer e-mail relay operator do as i've done? and (3) when or if IETF MARID ever produces results, will they be useful/relevant and if so will they cause people to relax their "broadband" filters or will other forms of unwanted traffic (that MARID doesn't police) have risen to the point where "it isn't just spam any more, sorry."?
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Paul Vixie