Date: Wednesday, March 14, 2001 8:33 PM -0800 From: Simon Higgs <simon@higgs.com> To: Randy Bush <randy@psg.com> Subject: RE: I've just tried new.net's plugin. Don't. So what practical steps does New.net need to take to reduce the load on the help desks? Going out of business, getting rid of the dumb plug-in, and using a proper root server network have already been suggested. What else would help minimize the load on the network help desks?

I'll be taking real world solutions that can be offered here to the New.Net CEO myself.

I would suggest that he take a long hot bath with a razorblade. :). _____________________________________________ Free email with personality! Over 200 domains! http://www.MyOwnEmail.com