On 9/20/2013 5:55 PM, Mark Andrews wrote:

So you fix one part at a time. Each part is independently fixable. Each part helps by itself.

I wonder it the thing that needs to be fixed first involves opening a dialog between Engineering and Marketing over which the message "Don't sell stuff we can't deliver" might be passed. And just maybe some "we are going public with a new whatever in 6 months, here is [some meaningful amount of money], get us ready." messages in the opposite direction? -- Requiescas in pace o email Two identifying characteristics of System Administrators: Ex turpi causa non oritur actio Infallibility, and the ability to learn from their mistakes. (Adapted from Stephen Pinker)