If you haven't seen it regarding last weeks outage: Microsoft: Human Error Was The Cause Of Five-Hour Instant Message Outage The service went out due to configuration errors when setting up new routers that were -- ironically enough -- installed to make the service more reliable. http://update.internetweek.com/cgi-bin4/flo?y=eKGj0BfFir0V30BpZb0Ad It's the interface between the chair and the keyboard... Best regards, ______________________________ Al Rowland