Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
13 May
2001
13 May
'01
8:28 p.m.
John Palmer wrote:
I don't think the technology is the problem, but the competence (or lack of it) amongst the major players. All of our problems have not been related to the DSL technology
itself, but
rather the screwups of the providers.
Have you considered the possibility that you weren't paying for competence? If you chose to call the _business_ services group of any of the involved providers, and order a T1 at normal price, you might discover whether they're competent or not.
-Bill
Excuse me, but we are a Business customer and are paying for business-class service. We dont need a T-1 because we dont need that bandwidth.
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John Palmer (NANOG Acct)