...seer.support.veritas.com is not resolving. A check of two DNS propagation testers show that less than 15% of the DNS servers out there can resolve it. If you go to http://www.symantec.com/enterprise/support/knowledge_base.jsp?pid=15047 and search for any document (try 286144) you'll likely see timeouts for the popup windows. And I tried calling corporate and got nowhere....they shuttled me to enterprise product support. =( Frank