RE: Who wants to be in charge of the Internet today?
Sounds like our typical customer service calls. Them: "Is the Internet down?" Us: "Yes, someone will turn it back on soon."
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Peter Ferrigan Sent: Friday, June 23, 2006 10:04 AM To: nanog@merit.edu Subject: Re: Who wants to be in charge of the Internet today?
At one of my old jobs, my boss honestly believed that we had a 'switch' that turned the entire internet off or on. When she was having problems accessing her shopping sites, she'd storm in the office and say something like 'did you guys turn the the internet off again?' <sigh>
Then again, this is the same person that tried to tell me that 768 OC-192s are carried on a single DS1..
- Peter
On Fri, 23 Jun 2006, Patrick W. Gilmore wrote:
On Jun 23, 2006, at 12:45 AM, Sean Donelan wrote:
I shudder to think what would happen under large scale
attack if one of the
CEOs in that room had "responsibility" for the correct functioning of the "Internet".
This definitely falls into the "Just Doesn't Get It" category.
-- TTFN, patrick
My favorite was always the (potential) customers who would call up and ask "Can I get the Internet in my house?" -- I would always answer "That depends, how big is your house?", but they NEVER got it....... On Jun 23, 2006, at 7:09 AM, Jason Gauthier wrote:
Sounds like our typical customer service calls.
Them: "Is the Internet down?" Us: "Yes, someone will turn it back on soon."
-----Original Message----- From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Peter Ferrigan Sent: Friday, June 23, 2006 10:04 AM To: nanog@merit.edu Subject: Re: Who wants to be in charge of the Internet today?
At one of my old jobs, my boss honestly believed that we had a 'switch' that turned the entire internet off or on. When she was having problems accessing her shopping sites, she'd storm in the office and say something like 'did you guys turn the the internet off again?' <sigh>
Yah, I would have customers call and ask me to "reboot the Internet, its down again"... Ok, let the customer support anecdotes flow... W
Then again, this is the same person that tried to tell me that 768 OC-192s are carried on a single DS1..
- Peter
On Fri, 23 Jun 2006, Patrick W. Gilmore wrote:
On Jun 23, 2006, at 12:45 AM, Sean Donelan wrote:
I shudder to think what would happen under large scale
attack if one of the
CEOs in that room had "responsibility" for the correct functioning of the "Internet".
This definitely falls into the "Just Doesn't Get It" category.
-- TTFN, patrick
On Fri, 23 Jun 2006 09:09:19 PDT, Warren Kumari said:
Ok, let the customer support anecdotes flow...
Part of the gear I usually lug around is an old bulky pair of Kenwood KPM-410 headphones. I've had people convinced that it's for "computer security", because when you ping the internet, you of course have to listen for the echoes..... (It is, of course, *really* about trying to listen to Nine Inch Nails while trapped in cubicle land... ;)
this is all silly. the answer to these is usually "the folk asking the question of who is in charge are the ones who want to be." randy
### On Fri, 23 Jun 2006 09:09:19 -0700, Warren Kumari <warren@kumari.net> ### casually decided to expound upon Jason Gauthier <jgauthier@lastar.com> ### the following thoughts about "Re: Who wants to be in charge of the ### Internet today?": WK> My favorite was always the (potential) customers who would call up WK> and ask "Can I get the Internet in my house?" -- I would always WK> answer "That depends, how big is your house?", but they NEVER got WK> it....... "They have the Internet on computers now!?" - Homer Simpson -- /*===================[ Jake Khuon <khuon@NEEBU.Net> ]======================+ | Packet Plumber, Network Engineers /| / [~ [~ |) | | --------------- | | for Effective Bandwidth Utilisation / |/ [_ [_ |) |_| N E T W O R K S | +=========================================================================*/
participants (5)
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Jake Khuon -
Jason Gauthier -
Randy Bush -
Valdis.Kletnieks＠vt.edu -
Warren Kumari