-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Sorry for the somewhat non-operational content, but anyone affected by this can reach us (SAVVIS) at 314-468-7000. (hearing reports of people in Chicago not being able to get through).

-----Original Message----- From: Kevin Day [mailto:toasty@temphost.dragondata.com] Sent: Wednesday, October 03, 2001 10:52 AM To: rlos@EnvestNet.com Cc: jrl@lodden.com; nanog@merit.edu Subject: Re: 800-number outage?

According to Ameritech, at 8:15am they had a "server overload" that knocked out toll-free service for the 5 state area. They said it came back up for a while, but is definately back down now. Oddly enough, 800-244-4444 (ameritech customer support) works fine for me, but an 800# we have through ameritech ourselves doesn't, so it's not a case of internal v.s. external working/not working.

Also, we've got a DS3 down since around 8:45am, and our carrier doesn't have a non 800# to open a ticket (that they're aware of). Yet another reason for people to test and maintain non-toll free numbers for critical services...

-- Kevin

...

I just heard off a friend that there is a possible

Ameritech Fiber cut...is

...

there any validity to that? There doesn't seem to be the usual noise around fiber cuts, so I'm guessing that's not the case?

Does anyone from the Ameritech side have a defintive answer?

Ameritech SCP that handles lookups to the national SMS database is having software problems, it seems to be working soft of now.

...

Does anyone know about this outage? Seems like every 800-type number in the country is out right

now...is

...

it a network problem somewhere?

-- Kevin Day toasty@dragondata.com - kevin@stileproject.com

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