Customer Interface Reporting / Portal
Hello, What are people using to provide customer interface usage reports to customers? There seems to be lots of RRD based tools that can gather the data and store it for long term viewing. We use ZenOSS for internal purposes for example. How do we go about providing each customer access to their data in a secure way? A portal type access. Is anyone aware of a tool that includes a front end that can partition the data on a per customer basis? Each customer would have their own login ID and only see their data? How do we link the data to that customer? Some customer ID on the interface description? Thanks, Serge
Serge Vautour wrote:
Hello,
What are people using to provide customer interface usage reports to customers? There seems to be lots of RRD based tools that can gather the data and store it for long term viewing. We use ZenOSS for internal purposes for example.
How do we go about providing each customer access to their data in a secure way? A portal type access. Is anyone aware of a tool that includes a front end that can partition the data on a per customer basis? Each customer would have their own login ID and only see their data? How do we link the data to that customer? Some customer ID on the interface description?
Thanks, Serge
Cacti provides some of that functionality. http://www.cacti.net/features.php User Management # User based management allows administrators to create users and assign different levels of permissions to the cacti interface. # Permissions can be specified per-graph for each user, making cacti suitable for co location situations. # Each user can keep their own graph settings for varying viewing preferences. cv -- ===================================================================== Carlos Vicente Tel : +1(541) 346-1763 Network Engineer Fax : +1(541) 346-4397 Information Services PGP ID : 8623D99C 1212 University of Oregon Eugene,OR 97403-1205
On 6/17/2010 10:50 AM, Serge Vautour wrote:
Hello,
What are people using to provide customer interface usage reports to customers? There seems to be lots of RRD based tools that can gather the data and store it for long term viewing. We use ZenOSS for internal purposes for example.
How do we go about providing each customer access to their data in a secure way? A portal type access. Is anyone aware of a tool that includes a front end that can partition the data on a per customer basis? Each customer would have their own login ID and only see their data? How do we link the data to that customer? Some customer ID on the interface description?
Thanks, Serge
Opsview will allow you to have groups and assign users to a group
participants (3)
-
Carlos Vicente
-
Roy
-
Serge Vautour