Level 3 Looking Glass Broken
I'm seeing issues with Level 3's looking glass (https://lookingglass.level3.net) since they rolled out the new one with the CenturyLink branding. Any query results in "Invalid usage. POST variable not set.". Also, the radio buttons under the "Information Category" selection allow more than one selection (and no way of deselecting anything). I tried opening a ticket L3 under one of my transit circuits and was told that the NOC doesn't deal with it, and I should talk to our account team (as fun as that sounds, I'd rather stick my head in a blender). Anyone on this list have any clout inside L3 to get this fixed? Cheers, GTG
Maybe try the team reference in the apache debug of the looking glass server: DL-SystemsAndTools@Level3.com -----Original Message----- From: NANOG <nanog-bounces@nanog.org> On Behalf Of Gary T. Giesen via NANOG Sent: Friday, May 11, 2018 02:15 PM To: nanog@nanog.org Subject: Level 3 Looking Glass Broken I'm seeing issues with Level 3's looking glass (https://lookingglass.level3.net) since they rolled out the new one with the CenturyLink branding. Any query results in "Invalid usage. POST variable not set.". Also, the radio buttons under the "Information Category" selection allow more than one selection (and no way of deselecting anything). I tried opening a ticket L3 under one of my transit circuits and was told that the NOC doesn't deal with it, and I should talk to our account team (as fun as that sounds, I'd rather stick my head in a blender). Anyone on this list have any clout inside L3 to get this fixed? Cheers, GTG
It's working now, thanks all for the assist! Cheers, GTG On Friday, May 11, 2018 18:15 EDT, "Don Fanning" <don@00100100.net> wrote: Maybe try the team reference in the apache debug of the looking glass server: DL-SystemsAndTools@Level3.com -----Original Message----- From: NANOG <nanog-bounces@nanog.org> On Behalf Of Gary T. Giesen via NANOG Sent: Friday, May 11, 2018 02:15 PM To: nanog@nanog.org Subject: Level 3 Looking Glass Broken I'm seeing issues with Level 3's looking glass (https://lookingglass.level3.net) since they rolled out the new one with the CenturyLink branding. Any query results in "Invalid usage. POST variable not set.". Also, the radio buttons under the "Information Category" selection allow more than one selection (and no way of deselecting anything). I tried opening a ticket L3 under one of my transit circuits and was told that the NOC doesn't deal with it, and I should talk to our account team (as fun as that sounds, I'd rather stick my head in a blender). Anyone on this list have any clout inside L3 to get this fixed? Cheers, GTG
Gary, may we share this with our Level3 contacts?
I'm seeing issues with Level 3's looking glass (https://lookingglass.level3.net) since they rolled out the new one with the CenturyLink branding. Any query results in "Invalid usage. POST variable not set.". Also, the radio buttons under the "Information Category" selection allow more than one selection (and no way of deselecting anything). I tried opening a ticket L3 under one of my transit circuits and was told that the NOC doesn't deal with it, and I should talk to our account team (as fun as that sounds, I'd rather stick my head in a blender).
Anyone on this list have any clout inside L3 to get this fixed?
Cheers,
GTG
participants (3)
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Anne P. Mitchell Esq.
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Don Fanning
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Gary T. Giesen