Google contact: apps vs IPv6 issue
Hello! Could someone advice a good contact inside Google? I'm operating a IPv6 tunnel broker http://tb.netassist.ua/ Now there are a number of complaints tunnel broker users can't access Google Apps with the reason "We're sorry, but this service is not available in your country". IPv4 access to same pages from Ukraine is OK, and MaxMind GeoIP replies our IPv6 network we are using in our service is "NetAssist, Ukraine".
On 2014-12-03 17:57, Max Tulyev wrote:
Hello!
Could someone advice a good contact inside Google?
noc@google.com is where this stuff has to go. They claim to read it (and mostly they do in time).
I'm operating a IPv6 tunnel broker http://tb.netassist.ua/
Now there are a number of complaints tunnel broker users can't access Google Apps with the reason "We're sorry, but this service is not available in your country".
That is likely as your address space has shown users with cookies from a variety of locations not matching where you claim they are coming. Note that Happy Eyeballs causes folks to use IPv4 + IPv6 and thus mismatches are easily caught by sites that care to pay attention to that.
IPv4 access to same pages from Ukraine is OK, and MaxMind GeoIP replies our IPv6 network we are using in our service is "NetAssist, Ukraine".
You might want to implement: http://tools.ietf.org/html/draft-google-self-published-geofeeds-02 See also for a bit more user-sided detail: https://www.sixxs.net/faq/misc/?faq=geolocation Do note that you need to have a good trust factor there for Google to accept the geofeed. Greets, Jeroen
participants (2)
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Jeroen Massar
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Max Tulyev