On Fri, 29 Aug 2003 11:24:35 -0500, Austad, Jay wrote:

I also tried asking for an Alarm Circuit. I even explained to them what it was, but they still didn't understand. All of the people I talked to wondered why in the world I would want a pair with no dialtone.

This is what happens when you staff your "support" departments with dropouts from McDonalds. They need people who have climbed poles and been down in manholes (among other things). The training is abysmal and management doesn't care. Jeffrey Race