Well, we could talk about the repeated outages of MCI.... Last Thursday and again on Sunday, I saw all my traffic between myself in Michigan and my client in Mississippi going to Atlanta and a black hole, instead of via Houston and Memphis. This went for several hours before I called MCI NOC. I used to think the MCI NOC did an exemplary job. I guess that was when they were using BBN. Unfortunately, nowadays, IP address of routers are meaningless. They want "circuit numbers". Of course, I have no idea what _their_ circuit numbers are. Heck, I don't pay any attention to those under my control. The end result was they refused to take a trouble ticket, even though it was clearly their mis-routing problem. They did admit that there might be maintenance going on in the middle of a Sunday afternoon. The excuse was that "I'm not a direct customer on either end". Heck, even my next level up service provider isn't a direct customer. Long gone are the days when folks cooperated to resolve trouble reports. And has anyone else noticed a heck of a lot of route flapping between MCI and PSI, also through Atlanta? WSimpson@UMich.edu Key fingerprint = 17 40 5E 67 15 6F 31 26 DD 0D B9 9B 6A 15 2C 32 BSimpson@MorningStar.com Key fingerprint = 2E 07 23 03 C5 62 70 D3 59 B1 4F 5E 1D C2 C1 A2
gee bill, bucking for your own column in boardwatch again? our noc still does an exemplary job, thanks. we don't do maintenance in the middle of a sunday afternoon, unless of course, you were in australia at the time. you've been around long enough to know the drill, you call your upstream, he calls his, etc., etc., you expect our front line noc to know you by name? things weren't always this way of course, just like rfc 1104, information goes out of date :-). Jeff Young young@mci.net
To: nanog@merit.edu Subject: MCI outages Sender: owner-nanog@merit.edu
Well, we could talk about the repeated outages of MCI....
Last Thursday and again on Sunday, I saw all my traffic between myself in Michigan and my client in Mississippi going to Atlanta and a black hole, instead of via Houston and Memphis. This went for several hours before I called MCI NOC.
I used to think the MCI NOC did an exemplary job. I guess that was when they were using BBN.
participants (2)
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Jeff Young
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William Allen Simpson