Hello I personally don't know if there is here anyone monitoring from PRTC, but with thinking there is a possibility to have one I am letting you guys know about the mistake you have in your DNS servers, which you should fix immediately. As it has given in the example the ip 65.23.208.101 is resolving as 65-23-208-101.prtc.net , however 65-23-208-101.prtc.net is pointed to 66.23.208.101 which is resolving as 66-23-208-101.clients.speedfactory.net. * Looking up 65.23.208.101 * Resolved 65.23.208.101 to 65-23-208-101.prtc.net * Looking up 65-23-208-101.prtc.net * Resolved 65-23-208-101.prtc.net to 66.23.208.101 * Looking up 66.23.208.101 * Resolved 66.23.208.101 to 66-23-208-101.clients.speedfactory.net hope it gets fixed immediately. regards Mehmet Akcin