=== "What lies behind us and what lies before us are tiny matters compared to what lies within us." -- Emerson ---Internet Operations Center <ops@bbnplanet.com> wrote:

Ticket Number: 127669 Ticket Status: open Ticket Type: unplanned/e2e Scope/Source: 1site/email Ticket Owner: na/na Ticket Opener: pbrown Ticket Opened: 07-15-1997 14:32 GMT Problem Started: 07-15-1997

14:32 GMT

Svc/Site ID #: 178044 Svc/Site Name: appl

Original Description:

A site in Germany reports routing problems resulting in

difficulties

reaching www.apple.com.

Coming from either 194.97.200.30 or 195.254.23.1 and going to www.apple.com traces seem to be delayed around paloalto. Winfried

the source reports their AS is 5549 and the first Net is announces as a /16 from their former upstream, they have 194.97.192.0/18. The second block has no super-route, but is splitted between themselves and another ISP, they have 195.254.0.0/17. Traces attached.

***Note #2 07-15-1997 15:30:58 GMT Author: tpruneau

Appears to be a problem in UUNet

Winfried

The hop where your trace showed a jump in time is a link between UUNet and BBN

...

...

13 C128.bbnplanet.net (137.39.250.14) 244.497 ms 205.937 ms 184.169 ms 14 * * * 15 * paloalto-br2.bbnplanet.net (4.0.1.10) 2755.807 ms *

137.39.250.14 is actually on the UUNet router (bbn has no control over that router)

I checked the stats for the link between those two routers for

Haug from the last 24

hours and it is fine pkt/ bytes kbits util % drops discards errors sec /pkt /sec avg max 95th % 95th % 95th % 95th rcvd: 3005.3 366.6 8814.9 5.69 13.68 7.47 0.00 0.00 0.00 0.00 0.00 0.00 sent: 1583.7 380.9 4826.3 3.11 13.93 4.93 0.00 0.00 0.00 0.00 0.00 0.00

I did a ping test accross that link and it is also fine

paloalto-br2/su-b#pingTarget IP address: 4.0.1.37 Repeat count [5]: 1000 Datagram size [100]: 1500 Sending 1000, 1500-byte ICMP Echoes to 4.0.1.37, timeout is 2 seconds:

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

!!!!!!!!!!!!!!!!!!!! Success rate is 100 percent (1000/1000), round-trip min/avg/max = 1/2/112 ms

Tracing back to you appears to show loss at the london link paloalto-br2/su-b#trace 194.97.200.22

Type escape sequence to abort. Tracing the route to Pfullingen2.seicom.net (194.97.200.22)

1 paloalto-br1.bbnplanet.net (4.0.1.37) 4 msec 0 msec 4 msec 2 paix.bbnplanet.net (4.0.1.58) 904 msec 116 msec 16 msec 3 br1.pao1.alter.net (198.32.176.2) 12 msec 44 msec 40 msec 4 431.atm10-0.cr1.pao1.alter.net (137.39.13.142) [AS 701] 36 msec 40 msec 56 msec

...

...

...

...

5 * * 197.Hssi4-0.BR1.LND1.Alter.Net (137.39.71.138) [AS 701] 2576 msec 6 Fddi5-0.CR2.LND1.Alter.Net (146.188.30.226) [AS 702] 2580 msec 2564 msec 2588 msec 7 * 367.Hssi5-0.CR2.FFT1.Alter.Net (146.188.3.85) [AS 702] 2644 msec 2616 msec 8 Fddi0-0.GW1.FFT1.Alter.Net (146.188.31.227) [AS 702] 2712 msec 2648 msec 2624 msec 9 * TopNet-gw.customer.ALTER.NET (146.188.128.22) [AS 702] 2676 msec * 10 frankfurt.topnet.de (194.97.110.186) [AS 5539] 2724 msec * 2656 msec 11 * Frankfurt.seicom.NET (194.97.192.41) [AS 5549] 2688 msec 2720 msec 12 * * Frankfurt.seicom.NET (194.97.193.6) [AS 5549] 2660 msec 13 Stuttgart.seicom.NET (194.97.193.9) [AS 5549] 2724 msec 2660 msec 2864 msec 14 Pfullingen.seicom.NET (194.97.192.249) [AS 5549] 2744 msec 2736 msec 2684 msec

I recomend you take this up with your ISP and have them persue the issue with UUNet

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