Comparing Backbone providers from support POV
Hello All, This is Bassem and this is my first participation in nanog. We are planning to get a new 10G circuit and we are comparing the IPT service of three backbone providers that met our technical and financial requirements, Now to take all aspects into consideration we need to compare them from the support point of view. The three providers are NTT,GTT and Telia so if any one have dealt with them before and can help us rate their support it would be Great. Many thanks. -- Best regards, Bassem Fawzy Network engineer – Core Team City Stars Capital 5 A4 Omar Ibn El Khattab St. Heliopolis, Cairo, Egypt Mobile GSM: +2 01006580139 Land Line: +2 02 16700 EXT:139 FAX: +2 02 37482816 Email: bfawzi@noor.net
Check this thread out. https://mailman.nanog.org/pipermail/nanog/2017-August/091852.html Sent from my iPhone On Aug 24, 2017, at 5:18 PM, Bassem Fawzi <bfawzi@noor.net<mailto:bfawzi@noor.net>> wrote: Hello All, This is Bassem and this is my first participation in nanog. We are planning to get a new 10G circuit and we are comparing the IPT service of three backbone providers that met our technical and financial requirements, Now to take all aspects into consideration we need to compare them from the support point of view. The three providers are NTT,GTT and Telia so if any one have dealt with them before and can help us rate their support it would be Great. Many thanks. -- Best regards, Bassem Fawzy Network engineer – Core Team City Stars Capital 5 A4 Omar Ibn El Khattab St. Heliopolis, Cairo, Egypt Mobile GSM: +2 01006580139 Land Line: +2 02 16700 EXT:139 FAX: +2 02 37482816 Email: bfawzi@noor.net<mailto:bfawzi@noor.net> Luke Guillory Vice President – Technology and Innovation [cid:imagee3fe68.JPG@4f232b39.4682af08] <http://www.rtconline.com> Tel: 985.536.1212 Fax: 985.536.0300 Email: lguillory@reservetele.com Web: www.rtconline.com Reserve Telecommunications 100 RTC Dr Reserve, LA 70084 Disclaimer: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material which should not disseminate, distribute or be copied. Please notify Luke Guillory immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luke Guillory therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.
Hi Bassem, All three of them are excellent Networks with Extensive Resource and excellent Technical Staff Behind them. I am not sure if you are going to be able to find enough of a difference in their Support to make a decision based on it. Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: Support@Snappytelecom.net ----- Original Message -----
From: "Bassem Fawzi" <bfawzi@noor.net> To: "nanog list" <nanog@nanog.org> Cc: "core" <core@noor.net> Sent: Thursday, July 27, 2017 5:08:53 AM Subject: Comparing Backbone providers from support POV
Hello All,
This is Bassem and this is my first participation in nanog.
We are planning to get a new 10G circuit and we are comparing the IPT service of three backbone providers that met our technical and financial requirements, Now to take all aspects into consideration we need to compare them from the support point of view.
The three providers are NTT,GTT and Telia so if any one have dealt with them before and can help us rate their support it would be Great.
Many thanks.
-- Best regards,
Bassem Fawzy Network engineer – Core Team City Stars Capital 5 A4 Omar Ibn El Khattab St. Heliopolis, Cairo, Egypt Mobile GSM: +2 01006580139 Land Line: +2 02 16700 EXT:139 FAX: +2 02 37482816 Email: bfawzi@noor.net
participants (3)
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Bassem Fawzi -
Faisal Imtiaz -
Luke Guillory