Hi everyone, This is a first for me but we have a circuit down for the past 24 hours in Memphis. We've escalated the issue as far as we could on the XO side but we've been stonewalled at every turn. I don't have anything agaisn't 3-6 hours outages as those have to be expected from time to time but 24 hours hard down is just a bit too crazy. If they would at least tell me if it's a fiber cut, I would understand but all they can tell me is that they see alarms. Anyone has seen anything like this before? Thank you