Mail problems continued, AOL sprung back up
Apologies for using this as a 'Please contact me' list, but can a postmaster from AOL please give me a call? Our outbound mail has (again) mysteriously started getting bounced, even while having a 30-day temporary whitelist on this server. Calls to the NOC line receive a fast busy after the automated prompter. -- Damian Gerow damian@sentex.net Systems and Networks Administrator work +1 519 651 3400 x213 Sentex Communications
Thus spake Damian Gerow (damian@sentex.net) [17/10/03 11:09]:
Apologies for using this as a 'Please contact me' list, but can a postmaster from AOL please give me a call? Our outbound mail has (again) mysteriously started getting bounced, even while having a 30-day temporary whitelist on this server.
Calls to the NOC line receive a fast busy after the automated prompter.
Thanks to AOL for an amazingly quick response. Much appreciated.
I've had so many people over the past few weeks ask me for an update as to how Email Deliverability Summit II went that I thought I really ought to at least point to some links, which is exactly what I'm going to do, in the interest of not taking up list bandwidth. In short, it was absolutely amazing. Twenty CEOs or other executive decision-makers from ISPs, spam-filtering companies, and other email receivers (some of them on this list), and twenty from large email sending companies, in a room at a roundtable for 8 solid hours - and we got a *lot* accomplished. Those accomplishments include the promulgation and announcement of 5 new industry standards for both email senders and receivers (this is up at http://www.isipp.com/standards.php), the presentation of EDDB - which is a receivers/senders contact information database (it was actually Damian's request which reminded me to post about this - EDDB allows participants to log in and get the appropriate contact information for the sender or receiver in question - information about EDDB is at http://www.isipp.com/eddb.php), and the announcement of a new cross-industry working group - the Email Processing Industry Alliance (EPIA), which will carry on with the work started at Summits I and II (if you'd like information about being involved as a receiver, contact Mark Herrick of RoadRunner at markh@va.rr.com, or Craig Hughes of SpamAssassin Open Source at craig-hughes@isipp.com; senders should contact Ian Oxman at oxmani@rappdigital.com). Finally, ISIPP announced it's upcoming Spam and the Law conference (http://www.isipp.com/events.php). I'd also like to take this opportunity to mention that independent of ISIPP I am working on a new email deliverability product which allows senders and receivers to preauthorize and prevalidate (and even preschedule) the senders' legitimate bulk mailings. We're currently in beta, and I'd welcome any of you to participate in the beta test (which of course is free, and once we get into commercial production we expect to offer *deep* discounts to beta testers). Anyone who would like more information should contact me directly. Anne Anne P. Mitchell, Esq. President & CEO Institute for Spam and Internet Public Policy
Anne, APME> Those accomplishments include the promulgation and announcement of 5 APME> new industry standards for both email senders and receivers (this is APME> up at http://www.isipp.com/standards.php), the presentation of EDDB - APME> which is a receivers/senders contact information database (it was This is excellent work! A question is: how best to proceed? Email has rather complex dynamics. As Verisign has shown us for the DNS -- which has arguably simpler dynamics -- small changes can have big and unexpected effects. Usually those effects are nasty. Consequently, I am hoping that your group intends to bring these proposed standards to a venue that does open standards development and adoption, to ensure that the specifications are subject to broad review and commentary. d/ -- Dave Crocker <dcrocker-at-brandenburg-dot-com> Brandenburg InternetWorking <www.brandenburg.com> Sunnyvale, CA USA <tel:+1.408.246.8253>
Dave - the problem with basic email is that is has no assured delivery capabilities or receipt processes. These have always been its failings relative to commercial transactional messaging and until they are resolved there is NO hope that email will be usable for anything other than casual messaging - and if you have any doubts see the ABA's recommendation on email security and use. Todd Glassey ----- Original Message ----- From: "Dave Crocker" <dhc@dcrocker.net> To: "Anne P. Mitchell, Esq." <amitchell@isipp.com> Cc: <nanog@nanog.org> Sent: Friday, October 17, 2003 12:56 PM Subject: Re: Email Deliverability Summit II Update
Anne,
APME> Those accomplishments include the promulgation and announcement of 5 APME> new industry standards for both email senders and receivers (this is APME> up at http://www.isipp.com/standards.php), the presentation of
EDDB -
APME> which is a receivers/senders contact information database (it was
This is excellent work!
A question is: how best to proceed?
Email has rather complex dynamics. As Verisign has shown us for the DNS -- which has arguably simpler dynamics -- small changes can have big and unexpected effects. Usually those effects are nasty.
Consequently, I am hoping that your group intends to bring these proposed standards to a venue that does open standards development and adoption, to ensure that the specifications are subject to broad review and commentary.
d/ -- Dave Crocker <dcrocker-at-brandenburg-dot-com> Brandenburg InternetWorking <www.brandenburg.com> Sunnyvale, CA USA <tel:+1.408.246.8253>
Dave - the problem with basic email is that is has no assured delivery capabilities or receipt processes.
To that end, and to Dave's question (and some I've received off-list) - these are not particularly *technical* standards - they are practical standards, having to do more with email industry process and practice - and while they are framed as ISIPP's standards, they were formed, refined and adopted unanimously by: RoadRunner AOL Microsoft Outblaze SpamAssassin Cloudmark Ironport Everyone.net MSN/TV SamSpade Cyphertrust Word to the Wise ReturnPath Mailshell MessageFire MailFrontier Cable & Wireless ePrivacyGroup Cheetahmail Digital Impact Yesmail RappDigital Innovyx Digital River Silverpop Socketware Atriks and TheMail.com WhatCounts Digital Connexxions e-Dialog Uptilt ExactTarget Captaris Experian Acquireweb SubscriberMail NetCreations iVillage CNET ..and, indeed, many of these orgs have already put them into practice. They are based on a dialogue between senders and receivers, in which the senders basically said "tell us what we have to do to get our mail delivered", the receivers said "this is what you have to do, and what can we do to help you do that?"..and this is the result. It's not the law.. but when several of the top ISPs and spam filters say "do this", senders listen. Anne
participants (4)
-
Anne P. Mitchell, Esq. -
Damian Gerow -
Dave Crocker -
todd glassey