Hi folks, It would seem that my home broadband provider (Orange, formerly known as Wanadoo/Freeserve) have made some networking changes at the weekend. The first I knew of it was when my DSL router refused to connect. It's a vendor-supplied Siemens Gigaset SE572. While it's probably not the best router in the world (most consumer routers are risible), it was generally fine. On complaint, they tell me it's 'old'. Closer inspection reveals it's picking up the DSL carrier signal fine, but failing during LCP negotation Is there a common policy on rendering vendor-supplied CPEs unusable? As a network operator to residential users, would you notify any potentially affected users before making such a change? I am grateful for any insight. Kind regards, Mike
On 11/01/2011 05:03 AM, Mike Reed wrote:
Is there a common policy on rendering vendor-supplied CPEs unusable?
As a network operator to residential users, would you notify any potentially affected users before making such a change? Any responsible provider would make sure to notify users before making
Yes if they are old. the change and then not make the change until all users had been upgraded to a new modem...within reason of course...some customer are hard to reach and never respond, so at some point you just have to make the switch. Regards, Bret
participants (2)
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Bret Clark
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Mike Reed